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- W2501279252 abstract "The potential of e-Governance for serving the citizens at large is well recognized by the Government of India. A number of initiatives have been undertaken in this direction under various projects identified under the erstwhile National e-Governance Plan (NeGP) . Some of these initiatives have been successfully implemented whereas many others are yet to deliver as per expectations. The vision of effectively serving the citizens at grassroots through digital pathways is, therefore, still far away from its realization. The unfinished NeGP has now been subsumed in NeGP 2.0 or e-kranti as part of a highly ambitious ‘Digital India’ programme. The realization of this vision expects active involvement of government officials and the target beneficiaries . Lack of operational competencies has been identified, by the twelfth five-year plan document, as a major hurdle in the effective implementation of several such mega government initiatives in India. This study, based on a survey of government officials and beneficiaries of government services, aims at analyzing competence level of key actors and e-Governance performance. Suitable constructs are proposed, statistically validated and applied for conducting the analysis. Competence level of actors has been measured in terms of ‘Ability to use project service’, ‘Ability to use computing facilities’ and ‘Ability to maintain contact’ with implementers and beneficiaries. E-Governance performance is measured as the common expected benefits." @default.
- W2501279252 created "2016-08-23" @default.
- W2501279252 creator A5073290688 @default.
- W2501279252 date "2016-01-01" @default.
- W2501279252 modified "2023-09-27" @default.
- W2501279252 title "A Strategic Analysis of Actor Competencies and e-Governance Performance" @default.
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- W2501279252 doi "https://doi.org/10.1007/978-81-322-2834-9_16" @default.
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