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- W2504016660 abstract "This chapter presents a case study of a Fortune 500 biotechnology company (hereafter called Biotech)1. In our learning curve (Figure 1.2), the Biotech case maps to Phase II — pilot projects driven by the promise of cost savings. This chapter presents a highly realistic picture of the client’s experiences with offshoring of IT work for the first time and how best and worst practices quickly emerge from experience. In telling this story, we hope that other clients may apply Biotech’s lessons to accelerate their own path on the learning curve." @default.
- W2504016660 created "2016-08-23" @default.
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- W2504016660 date "2008-01-01" @default.
- W2504016660 modified "2023-10-18" @default.
- W2504016660 title "A client’s experiences with its initial offshore outsourcing program" @default.
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- W2504016660 doi "https://doi.org/10.1057/9780230582965_2" @default.
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