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- W2510560314 abstract "The study explores binary classification with Support Vector Machines as means to predict a satisfaction score based on customer surveys in the customer supportdomain. Standard feature selection me ..." @default.
- W2510560314 created "2016-09-16" @default.
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- W2510560314 date "2016-01-01" @default.
- W2510560314 modified "2023-09-23" @default.
- W2510560314 title "Predicting Satisfaction in Customer Support Chat : Opinion Mining as a Binary Classification Problem" @default.
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