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- W2517756211 abstract "Group meeting productivity is a major concern among organizations. For over a decade, researchers have been investigating ways to support the meeting process with information technology. The systems developed and tested by these researchers are referred to as group support systems (GSSs).The sheer number of GSS research reviews published in the last five years demonstrates the desire among researchers and practitioners to understand the cumulative results of this research. Qualitative reviews of GSS research, each investigating a different subset of research studies, found inconsistencies among studies. Previous meta-analyses of GSS research included only published studies, thus excluding a significant portion of research.This study reports the results of a meta-analysis of GSS experimental studies that investigated the effects of GSS in a face-to-face meeting environment. This meta-analysis incorporates the results from the entire identifiable population of GSS research studies (both published and unpublished) produced between January 1980 and March 1992. The main objectives of the research were to assess the impacts of GSS on group processes and outcomes, and to determine if the independent constructs technology and task had an impact on GSS effects.Based on 42 experimental studies, this meta-analysis found that GSSs had no consistent pattern of effects on the dependent constructs: time to decision, equality of participation, decision quality, confidence in the decision, agreement with the solution, and satisfaction with the process. The only finding that was consistent, though non-significant, was that GSS support increased the depth of analysis. Subgrouping by task and technology type to assess the impact of those independent constructs resulted in some significant effects, but the majority of findings were non-significant. A lack of homogeneity in variances among effect sizes contributed to the non-significant findings and demonstrated that independent constructs, other than those defined by the researchers in GSS studies, played a significant role in the way GSSs affect group processes and outcomes. To fully understand GSSs effectiveness, future research must assess the impact of independent constructs. Based on these results, a number of recommendations are made to practitioners, GSS designers, and GSS researchers." @default.
- W2517756211 created "2016-09-16" @default.
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- W2517756211 date "1995-11-20" @default.
- W2517756211 modified "2023-09-27" @default.
- W2517756211 title "Group support systems: a meta-analysis of experimental research" @default.
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