Matches in SemOpenAlex for { <https://semopenalex.org/work/W2519976296> ?p ?o ?g. }
Showing items 1 to 84 of
84
with 100 items per page.
- W2519976296 abstract "This paper contributes to the understanding of the perceived preferences of airline passengers in the short and long distant market. Since the emergence of low cost carriers as a successful business model in the short distant market, traditional network carriers face a strong price competition. To increase competitiveness, network carriers have to better respond to the demands of their customers and to identify the distinct service requirements of their customer segments to provide them with additional value. The aim of this paper is to determine these preferences that consequently lead to the choice of either business model. A standardized face-to-face survey was conducted with 209 air travellers at Zurich Airport. The contingency analysis reveals interesting differences regarding potential sources of additional customer value for different business models. As a theoretical contribution this paper adds to the existing literature on customer value components in the airline industry and adds data with the case of Zurich Airport. The results reveal interesting implications and explore ways for airline managers to increase future competitiveness by superior customer value creation." @default.
- W2519976296 created "2016-09-23" @default.
- W2519976296 creator A5024831096 @default.
- W2519976296 creator A5039041089 @default.
- W2519976296 creator A5070286155 @default.
- W2519976296 creator A5089093523 @default.
- W2519976296 date "2008-07-06" @default.
- W2519976296 modified "2023-09-26" @default.
- W2519976296 title "Perceived Customer Preferences in the Airline Industry: Differences between Business Models - The Case of Zurich Airport, Switzerland" @default.
- W2519976296 hasPublicationYear "2008" @default.
- W2519976296 type Work @default.
- W2519976296 sameAs 2519976296 @default.
- W2519976296 citedByCount "2" @default.
- W2519976296 countsByYear W25199762962012 @default.
- W2519976296 crossrefType "journal-article" @default.
- W2519976296 hasAuthorship W2519976296A5024831096 @default.
- W2519976296 hasAuthorship W2519976296A5039041089 @default.
- W2519976296 hasAuthorship W2519976296A5070286155 @default.
- W2519976296 hasAuthorship W2519976296A5089093523 @default.
- W2519976296 hasConcept C101276457 @default.
- W2519976296 hasConcept C119857082 @default.
- W2519976296 hasConcept C130721881 @default.
- W2519976296 hasConcept C140781008 @default.
- W2519976296 hasConcept C144133560 @default.
- W2519976296 hasConcept C162324750 @default.
- W2519976296 hasConcept C162853370 @default.
- W2519976296 hasConcept C175353025 @default.
- W2519976296 hasConcept C175444787 @default.
- W2519976296 hasConcept C181622380 @default.
- W2519976296 hasConcept C18903297 @default.
- W2519976296 hasConcept C2776291640 @default.
- W2519976296 hasConcept C2780378061 @default.
- W2519976296 hasConcept C2985066332 @default.
- W2519976296 hasConcept C40700 @default.
- W2519976296 hasConcept C41008148 @default.
- W2519976296 hasConcept C4216890 @default.
- W2519976296 hasConcept C86803240 @default.
- W2519976296 hasConcept C91306197 @default.
- W2519976296 hasConceptScore W2519976296C101276457 @default.
- W2519976296 hasConceptScore W2519976296C119857082 @default.
- W2519976296 hasConceptScore W2519976296C130721881 @default.
- W2519976296 hasConceptScore W2519976296C140781008 @default.
- W2519976296 hasConceptScore W2519976296C144133560 @default.
- W2519976296 hasConceptScore W2519976296C162324750 @default.
- W2519976296 hasConceptScore W2519976296C162853370 @default.
- W2519976296 hasConceptScore W2519976296C175353025 @default.
- W2519976296 hasConceptScore W2519976296C175444787 @default.
- W2519976296 hasConceptScore W2519976296C181622380 @default.
- W2519976296 hasConceptScore W2519976296C18903297 @default.
- W2519976296 hasConceptScore W2519976296C2776291640 @default.
- W2519976296 hasConceptScore W2519976296C2780378061 @default.
- W2519976296 hasConceptScore W2519976296C2985066332 @default.
- W2519976296 hasConceptScore W2519976296C40700 @default.
- W2519976296 hasConceptScore W2519976296C41008148 @default.
- W2519976296 hasConceptScore W2519976296C4216890 @default.
- W2519976296 hasConceptScore W2519976296C86803240 @default.
- W2519976296 hasConceptScore W2519976296C91306197 @default.
- W2519976296 hasLocation W25199762961 @default.
- W2519976296 hasOpenAccess W2519976296 @default.
- W2519976296 hasPrimaryLocation W25199762961 @default.
- W2519976296 hasRelatedWork W1546893647 @default.
- W2519976296 hasRelatedWork W1961414241 @default.
- W2519976296 hasRelatedWork W1968335782 @default.
- W2519976296 hasRelatedWork W2008273557 @default.
- W2519976296 hasRelatedWork W2011096908 @default.
- W2519976296 hasRelatedWork W2091353020 @default.
- W2519976296 hasRelatedWork W2110534759 @default.
- W2519976296 hasRelatedWork W2173165888 @default.
- W2519976296 hasRelatedWork W2210641487 @default.
- W2519976296 hasRelatedWork W2487931375 @default.
- W2519976296 hasRelatedWork W271434068 @default.
- W2519976296 hasRelatedWork W2768542655 @default.
- W2519976296 hasRelatedWork W2906450990 @default.
- W2519976296 hasRelatedWork W2996148489 @default.
- W2519976296 hasRelatedWork W3014887138 @default.
- W2519976296 hasRelatedWork W3112401583 @default.
- W2519976296 hasRelatedWork W3122383818 @default.
- W2519976296 hasRelatedWork W3124831051 @default.
- W2519976296 hasRelatedWork W3161499187 @default.
- W2519976296 hasRelatedWork W3177877726 @default.
- W2519976296 isParatext "false" @default.
- W2519976296 isRetracted "false" @default.
- W2519976296 magId "2519976296" @default.
- W2519976296 workType "article" @default.