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- W2521208080 abstract "Communication breakdown has been cited by healthcare safety experts as responsible for 75% of errors in healthcare. Studies have shown that clinical information important to physicians and nursing staff is often lost during patient transfer. Interdisciplinary handover between the Cardiovascular Intensive Care Unit (CVICU) and Step-down Unit 91(U91) at Foothills Medical Centre was not standardized. Inconsistencies and deficiencies were recognized anecdotally and through surveys in the handover of this patient information. An opportunity to create a clinical handover tool to optimize and standardize interdisciplinary communication was recognized. A working group was assembled to create a standardized clinical handover tool to be utilized in greater than 90% of patient handover between inter/intra disciplinary teams in CVICU and U91. The successful implementation of this tool resulted in a structured, retrievable, and easily accessible reporting system, where clinically relevant information is presented efficiently and succinctly. Over a period of twelve months, through multiple PLAN/DO/STUDY/ACT cycles, a handover tool was created with the input of a multidisciplinary stakeholder group. Post implementation surveys and interviews demonstrate the handover tool has improved consistency of information transferred, reduced the incidence of missed information on transfer and increased awareness of the importance effective communication. Currently, 95% of patient transfers from CVICU to U91 are completed using the handover tool. Surveys completed by receiving staff demonstrate increased satisfaction with the transfer process, and an overall sense of increased confidence in patient care with the information received on the tool." @default.
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- W2521208080 date "2015-10-01" @default.
- W2521208080 modified "2023-10-16" @default.
- W2521208080 title "TIME TO TALK...THE DEVELOPMENT AND IMPLEMENTATION OF A CARDIAC SURGERY HANDOVER TOOL" @default.
- W2521208080 doi "https://doi.org/10.1016/j.cjca.2015.07.669" @default.
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