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- W252427121 abstract "Abstract : Five methods were used to assess the impact of quality circles (QCs) on Navy organizations and participants: (1) QC expectation questionnaires; (2) pre-and post-QC attitude questionnaires; (3) analysis of organizational indicators; (4) interviews; and (5) QC-process documentation. Subjects were 550, primarily blue-collar, male workers; 372 from three organizations with QCs and 178 from two organizations without QCs (controls). QC organization subject included both QC members (N = 144) and controls (N = 228). Results indicated that there were no change attributable to QCs, although QCs did solve job- related problems. Also, during interviews, QC members expressed some perceived benefits, such as improved cooperation and improved communication among themselves and management. Problems that interfered with QC operation were resistance from non-QC members and supervisors and workload conflicts. Additional originator supplied keywords include: Job satisfaction, Job attitudes, Attitude change, Employee morale, and Sick leave usage." @default.
- W252427121 created "2016-06-24" @default.
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- W252427121 date "1984-08-01" @default.
- W252427121 modified "2023-09-27" @default.
- W252427121 title "Quality Circles (QCs) in Navy Organizations: An Evaluation" @default.
- W252427121 doi "https://doi.org/10.21236/ada146613" @default.
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