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• W2524883480 abstract "The goal of this study was to assess if the end of the visit wrap-up and summary was sufficient in properly informing the patients of their overall health status and on the steps needed to complete their care. After spending several weeks observing the clinical team at Dunedin Primary Care (a level 3 Patient-Centered Medical Home) it appeared that the coordination between the clinical team at the end of the visit was slightly disrupted. A possible explanation for the minor disruption at the end of the visit was an inconsistent use in the EMR vs. paper forms in order to complete the patients’ care. While some medications, lab tests, consultations, immunizations, etc. were being entered into the EMR, others were completed in the paper form. This seemed to cause some overlap in roles between the physician and medical assistant and effective communication was sometimes hindered when it came to wrapping up the patients’ visit. In order to examine this further, an anonymous survey was created. The five question survey, which was to be completed after each patient encounter, aimed at assessing the patients’ level of understanding and confidence in completing the necessary follow-up procedures. In addition, the survey asked patients for any suggestions that would improve their future visits. The overall goal of this study was to assess the patients’ knowledge and confidence in completing the recommended treatment plan, while also gaining valuable insight into what specific areas of the patient experience could be improved. *Kyle Correll & Pamela Grover, MD HYPOTHESIS: If the end of the visit is fragmented by inconsistency in the use of EMR vs. paper forms and excessive communication among the health care team, than the patient’s understanding of their care plan will be negatively affected. Measuring Patient Understanding of Care plan End of Visit Survey – Anonymous 1) After you leave today’s visit, how confident are you in your ability to complete the necessary follow up (i.e. filling prescriptions, getting lab tests, consults etc.)? 1 2 3 4 5 Little Confidence Fairly Confident Extremely Confident 2) How clear are the steps you need to take in order to complete your care? 1 2 3 4 5 Not clear at all Fairly Clear Extremely Clear 3) In order to conclude your visit, how beneficial would you find it to be given a written summary of your visit? 1 2 3 4 5 Not beneficial Somewhat beneficial Extremely beneficial 4) After this visit, your overall understanding of your complete health status is: 1 2 3 4 5 Not clear at all Fairly Clear Extremely Clear 5) If you were to recommend one change that would improve your future visits, what would that be? 0 5 10 15 20 25 30 Little Confidence Fairly Confident Extremely Confident N um be r o f r es po ns es Confidence in Completing Care" @default.
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• W2524883480 date "2012-01-01" @default.
• W2524883480 modified "2023-09-23" @default.
• W2524883480 title "End of Visit Care and its Effect on Patient Compliance" @default.
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