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• W2549367344 abstract "This article contributes to a growing body of literature on the interactive control system (ICS) by reviewing and discussing three themes poorly defined: (1) the properties, (2) the determinants, and (3) the outcomes of ICS. Two issues remain unanswered in the literature on the properties of ICS: (1) the misspecification, and (2) the complication of interpretation and replication. A chronological overview of the indicators used in the literature (post hoc evidences) is provided. Based on the conceptual reference of Bisbe et al. (2007), the article first contributes in proposing a classification of these indicators. This article also aims to describe the determinants investigated in the management literature and, by doing this, develop a better understanding on the potential value of the contingency theory to determine the use of ICS. The third objective is to examine and to classify the outcomes of ICS. The review highlights the fact that most qualitative studies concentrated on the behavioural effects of ICS while the quantitative studies do investigate organizational outcomes principally. Finally, reviewing the literature on the properties, determinants and outcomes allows to outline the shortcomings in the management literature on ICS and therefore offers potential areas for future research." @default.
• W2549367344 created "2016-11-30" @default.
• W2549367344 creator A5001534945 @default.
• W2549367344 creator A5004679400 @default.
• W2549367344 date "2009-01-01" @default.
• W2549367344 modified "2023-09-27" @default.
• W2549367344 title "Interactive Control Systems : Review and Discussion of the Empirical Literature" @default.
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• W2549367344 hasPublicationYear "2009" @default.

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