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- W2549882979 abstract "Background: Today's corporates are increasingly confronted with a problem called ethic puzzle. In the corporates, the moral intelligence is considered as the personal culture that induces people to perceive some values and constantly conform to them. This moral behavior can have a prominent role in the success of corporates. Managers with moral intelligence can compete with their competitors in improving their own business situation. Managers with high moral intelligence opt for the appropriate measures, take actions that are always consistent with the values and opinions, have great performance and incorporate ethics into their jobs. Moral intelligence consists of four principles which have close relation with business performance, including: Integrity, responsibility, compassion, and forgiveness. Methods: The present descriptive study (survey) is an applied one, using correlation method. The statistical population comprised managers of SHOKOHIE corporates' of industrial town, from which 112 managers were chosen through simple random sampling. Questionnaire was the instrument for data collection. We performed confirmatory factor analysis, structural equation modeling, path analysis, Pearson correlation and made use of qualitative indicators of structural model for data analysis and hypothesis testing, by means of SPSS and Lisrel. Results: The analysis of results indicated that moral intelligence of managers had a significant and positive effect on business performance. Additionally, qualitative indices of structural model reflected that the research model enjoyed good composite reliability. Conclusion: The results of the current study revealed that the corporates whose managers showed greater compassion for their customers outperformed the corporates with managers who didn't show compassion, in attracting customers, attending to their needs, and generally providing them with satisfaction." @default.
- W2549882979 created "2016-11-30" @default.
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- W2549882979 date "2013-01-01" @default.
- W2549882979 modified "2023-09-24" @default.
- W2549882979 title "THE EFFECT OF MANAGERS' MORAL INTELLIGENCE ON BUSINESS PERFORMANCE" @default.
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