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• W2555451231 abstract "In past few years, the organized retailing has seen a remarkable growth in Indian retail sector. Growing competition, lowering of trade barriers, and shift towards market economy are adding up more pressure on today's retail organizations to increase their performance levels. The organizations' performance heavily depends upon the individual sales person's performance at the workplace. The emotional intelligence has proved to be an important predictor of work place performance especially in the emotional labour jobs such as sales (Daus, Rubin, Smith & Cage, 2004; Glomb, Kammeyer-Mueller, & Rotundo, 2004). There have been many researches which have explored the emotional intelligence and work performance relationship in different organizational settings. However, the present research makes an attempt to investigate the relationship between emotional intelligence and work performance of the sales personnel working in the organized retail stores of Karnataka state, India. The emotional intelligence of the sales personnel was measured using TEIQue-SF scale developed by Petrides & Furnham, (2006). The results indicated that the sales personnel's emotional intelligence was significantly related with their work performance. Some of the dimensions of emotional intelligence also showed significant relationship with work performance. Based on the study results suggestions were made to the retail organizations." @default.
• W2555451231 created "2016-11-30" @default.
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• W2555451231 date "2015-01-01" @default.
• W2555451231 modified "2023-09-24" @default.
• W2555451231 title "Emotional Intelligence and Work Performance Relationship: A Study on Sales Personnel Working in the Organized Retail Stores" @default.
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