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• W2555853388 abstract "Commercial video chat systems are now commonplace in people’s lives where they are used for a combination of work and personal needs. Most are designed for conversation-style interactions where people ‘call’ each other and converse. This paper explores an alternative design paradigm of ‘always-on’ video connections for communicating with both personal and work contacts. We conducted an online survey with forty-five respondents that investigates people’s reactions to such technology followed by a four-week field trial with five participants who used a fully functional mixed-context media space. Our results show that many people saw value in such a system, yet had reservations about the ‘always-on’ nature. Most said they would use it in observational situations. Field trial participants also faced challenges with an automated audio channel and a lack of dedicated devices. The implications are that while such systems can provide an easier communication channel, concerns with distractions, trust, and privacy should be mitigated within the design." @default.
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• W2555853388 date "2014-01-01" @default.
• W2555853388 modified "2023-10-14" @default.
• W2555853388 title "Reactions to Mixed-Context Always-On Video for Connecting Close Personal and Work Contacts" @default.
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