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- W2556175511 abstract "A primary role of any e-resources librarian or staff is troubleshooting electronic resources. While much progress has been made in many areas of e-resources management to understand the ERM lifecycle and to manage workflows, troubleshooting access remains a challenge. This collaborative study is the result of the well-received 2013 survey examining workflows from libraries large and small, with e-resources staffing ranging from one person to large consortial arrangements. The authors summarize the technological tools and products, the techniques, and the training methods libraries use to manage troubleshooting for electronic resources." @default.
- W2556175511 created "2016-11-30" @default.
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- W2556175511 date "2015-01-01" @default.
- W2556175511 modified "2023-09-23" @default.
- W2556175511 title "Running head: E-RESOURCES TOOLS, TECHNIQUES, AND TRAINING Tools, Techniques, and Training: Results of a E-resources Troubleshooting Survey" @default.
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