Matches in SemOpenAlex for { <https://semopenalex.org/work/W2561296426> ?p ?o ?g. }
Showing items 1 to 85 of
85
with 100 items per page.
- W2561296426 abstract "Purpose – In contemporary businesses, the importance of knowledge workers and the knowledge intensive business processes (KIBPs) is ever increasing, yet they seem very hard to control and manage. The purpose of this paper is to grasp the specific characteristics of KIBPs and how they differ from non‐knowledge intensive business processes (non‐KIBP), also to question how organizations are using business process management (BPM) to manage and improve KIBPs. The differences in maturity and effectiveness of both types of processes are also evaluated.Design/methodology/approach – Data for this research were collected through an online survey. The survey was designed based on a previously conducted exploratory study with semi‐structured interviews as well as the literature. The target group was BPM practitioners and the final sample included 98 respondents. Due to non‐normality, the analyses were conducted with non‐parametric tests. The research questions were analysed using Mann‐Whitney U test and Spearman's correlations.Findings – It was found that KIBP and non‐KIBP have clearly different characteristics, such as the level of complexity, repeatability and creativity required. Also it was found that these processes are not managed or improved differently than non‐KIBPs, and suggest that organizations need to take these differences into consideration while managing and improving these processes. Furthermore, the results suggest that applying methodologies that aim to provide operational improvements may not necessarily produce the best results for KIBPs.Originality/value – The paper answers a call for further development of the body of knowledge on knowledge‐intensive business processes, a rapidly emerging field of interest for BPM practitioners, where a clear gap in literature exists." @default.
- W2561296426 created "2017-01-06" @default.
- W2561296426 creator A5018910649 @default.
- W2561296426 creator A5085980910 @default.
- W2561296426 creator A5088844500 @default.
- W2561296426 date "2013-01-01" @default.
- W2561296426 modified "2023-09-26" @default.
- W2561296426 title "Practices of knowledge intensive process management: Quantitative insights" @default.
- W2561296426 hasPublicationYear "2013" @default.
- W2561296426 type Work @default.
- W2561296426 sameAs 2561296426 @default.
- W2561296426 citedByCount "0" @default.
- W2561296426 crossrefType "journal-article" @default.
- W2561296426 hasAuthorship W2561296426A5018910649 @default.
- W2561296426 hasAuthorship W2561296426A5085980910 @default.
- W2561296426 hasAuthorship W2561296426A5088844500 @default.
- W2561296426 hasConcept C11012388 @default.
- W2561296426 hasConcept C111919701 @default.
- W2561296426 hasConcept C127413603 @default.
- W2561296426 hasConcept C144024400 @default.
- W2561296426 hasConcept C144133560 @default.
- W2561296426 hasConcept C15744967 @default.
- W2561296426 hasConcept C174998907 @default.
- W2561296426 hasConcept C185592680 @default.
- W2561296426 hasConcept C186528591 @default.
- W2561296426 hasConcept C19165224 @default.
- W2561296426 hasConcept C195094911 @default.
- W2561296426 hasConcept C198531522 @default.
- W2561296426 hasConcept C21547014 @default.
- W2561296426 hasConcept C2776950860 @default.
- W2561296426 hasConcept C41008148 @default.
- W2561296426 hasConcept C43617362 @default.
- W2561296426 hasConcept C56739046 @default.
- W2561296426 hasConcept C77805123 @default.
- W2561296426 hasConcept C85345410 @default.
- W2561296426 hasConcept C85973986 @default.
- W2561296426 hasConcept C98045186 @default.
- W2561296426 hasConceptScore W2561296426C11012388 @default.
- W2561296426 hasConceptScore W2561296426C111919701 @default.
- W2561296426 hasConceptScore W2561296426C127413603 @default.
- W2561296426 hasConceptScore W2561296426C144024400 @default.
- W2561296426 hasConceptScore W2561296426C144133560 @default.
- W2561296426 hasConceptScore W2561296426C15744967 @default.
- W2561296426 hasConceptScore W2561296426C174998907 @default.
- W2561296426 hasConceptScore W2561296426C185592680 @default.
- W2561296426 hasConceptScore W2561296426C186528591 @default.
- W2561296426 hasConceptScore W2561296426C19165224 @default.
- W2561296426 hasConceptScore W2561296426C195094911 @default.
- W2561296426 hasConceptScore W2561296426C198531522 @default.
- W2561296426 hasConceptScore W2561296426C21547014 @default.
- W2561296426 hasConceptScore W2561296426C2776950860 @default.
- W2561296426 hasConceptScore W2561296426C41008148 @default.
- W2561296426 hasConceptScore W2561296426C43617362 @default.
- W2561296426 hasConceptScore W2561296426C56739046 @default.
- W2561296426 hasConceptScore W2561296426C77805123 @default.
- W2561296426 hasConceptScore W2561296426C85345410 @default.
- W2561296426 hasConceptScore W2561296426C85973986 @default.
- W2561296426 hasConceptScore W2561296426C98045186 @default.
- W2561296426 hasLocation W25612964261 @default.
- W2561296426 hasOpenAccess W2561296426 @default.
- W2561296426 hasPrimaryLocation W25612964261 @default.
- W2561296426 hasRelatedWork W146573400 @default.
- W2561296426 hasRelatedWork W1521052492 @default.
- W2561296426 hasRelatedWork W1645567102 @default.
- W2561296426 hasRelatedWork W1966063502 @default.
- W2561296426 hasRelatedWork W1996697869 @default.
- W2561296426 hasRelatedWork W2011130488 @default.
- W2561296426 hasRelatedWork W2111313305 @default.
- W2561296426 hasRelatedWork W2604640778 @default.
- W2561296426 hasRelatedWork W2617496504 @default.
- W2561296426 hasRelatedWork W2619077411 @default.
- W2561296426 hasRelatedWork W2731953831 @default.
- W2561296426 hasRelatedWork W2769168005 @default.
- W2561296426 hasRelatedWork W2806052422 @default.
- W2561296426 hasRelatedWork W3004477134 @default.
- W2561296426 hasRelatedWork W3013247582 @default.
- W2561296426 hasRelatedWork W3125429420 @default.
- W2561296426 hasRelatedWork W3160022614 @default.
- W2561296426 hasRelatedWork W3163395422 @default.
- W2561296426 hasRelatedWork W3171495354 @default.
- W2561296426 hasRelatedWork W2133286064 @default.
- W2561296426 isParatext "false" @default.
- W2561296426 isRetracted "false" @default.
- W2561296426 magId "2561296426" @default.
- W2561296426 workType "article" @default.