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• W2561690023 abstract "1. INTRODUCTION An Enterprise Resource Planning (ERP) system is a highly integrated system that uses a common data repository for information sharing across functional areas leading to optimized business processes (Alshare and Lane, 2011). With the increasing process-centric focus and proliferation of ERP systems in organizations, it is imperative for business graduates to understand cross-functional business processes and ERP system's role in supporting business processes (Cronan and Douglas, 2011; Hustad and Olsen, 2013; Seethamraju, 2011, 2012). Even accreditation bodies, such as the Association to Advance Collegiate Schools of Business (AACSB), have given cross-functional integration importance in program evaluation and accreditation criteria (Seethamraju, 2012). The Association of Information Systems and the Association for Computing Machinery have also suggested that Management Information Systems (MIS) curriculum include process modeling and process knowledge as key skills for MIS students (Gorgone et al., 2006). Furthermore, studies have shown that business graduates who have ERP skills receive higher salaries than those that do not have ERP skills (Andrea, Dittmer, and Stove, 2008; Sager et al., 2006). Unfortunately, it can be challenging for instructors to engage students in understanding the concepts associated with business processes and ERP systems as these topics can be rather abstract and dry to undergraduate students, most of whom have little work experience from which to draw. In an attempt to address this challenge, we adopt role-play, an experiential learning technique that can make learning tedious topics more enjoyable (Reid, 1985) and stimulate active learning (Freeman, 2003; Kerr, Troth, & Pickering, 2003). More specifically, we use a group role-play exercise in an introductory MIS course that is taken by all business majors to actively engage students in learning cross-functional business processes and ERP systems. The remainder of this paper is organized as follows: first, we review the literature on teaching business processes and ERP, as well as the use of role-play in information systems education; second, we describe the group role-play exercise in detail; third, we present quantitative and qualitative survey results to illustrate the effectiveness of the group role-play exercise; and lastly, we provide teaching suggestions for implementing the exercise and discuss the contributions of this study. 2. LITERATURE REVIEW 2.1 Teaching ERP and Business Processes In an effort to produce business graduates who have an understanding of business process orientation and cross-functional integration, educators have incorporated various pedagogical practices into business curricula, including case studies (Venkatesh, 2008; Winkelmann and Leyh, 2010), hands-on exercises (Jaeger et al., 2011; Pridmore et al., 2014), and simulation games using leading ERP packages such as SAP (Leger, 2006; Seethamraju, 2011). Despite their effectiveness in enhancing student learning of business processes and ERP systems, one area under-addressed by current pedagogical practices is how to introduce the concepts associated with business processes to students prior to engaging them in hands-on exercises, simulation games, or case analyses of ERP. This is a critical area because students need to have a basic understanding of business processes and their cross-functional nature before they can truly gain knowledge from hands-on activities. To fill the gap in current pedagogical practices used to teach business processes and ERP, we use a group role-play exercise to introduce basic concepts of cross-functional business processes and to prepare students for hands-on, simulated ERP exercises. Before we describe our implementation of the group role-play exercise, a review of the use of role-play in Information Systems (IS) education is discussed in the next section. …" @default.
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• W2561690023 date "2015-09-22" @default.
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• W2561690023 title "Using a Group Role-Play Exercise to Engage Students in Learning Business Processes and ERP" @default.
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