Matches in SemOpenAlex for { <https://semopenalex.org/work/W2570591208> ?p ?o ?g. }
Showing items 1 to 90 of
90
with 100 items per page.
- W2570591208 endingPage "243" @default.
- W2570591208 startingPage "181" @default.
- W2570591208 abstract "AbstractRecognizing Gigerenzer’s (1991) dictum that scientists’ tools are not neutral (tools-in-use influence theory formulation as well as data interpretation), this chapter reports theory and examines data in ways that transcend the dominant logics for variable-based and case-based analyses. The theory and data analysis tests key propositions in complexity theory: (1) no single antecedent condition is a sufficient or necessary indicator of a high score in an outcome condition; (2) a few of many available complex configurations of antecedent conditions are sufficient indicators of high scores in an outcome condition; (3) contrarian cases occur, that is, low scores in a single antecedent condition associates with both high and low scores for an outcome condition for different cases; (4) causal asymmetry occurs, that is, accurate causal models for high scores for an outcome condition are not the mirror opposites of causal models for low scores for the same outcome condition. The study tests and supports these propositions in the context of customer assessments (n = 436) of service facets and service-outcome evaluations for assisted temporary-transformations of self via beauty salon and spa treatments. The findings contribute to advancing a nuanced theory of how customers’ service evaluations relate to their assessments of overall service quality and intentions to use the service. The findings support the need for service managers to be vigilant in fine-tuning service facets and service enactment to achieve the objective of high customer retention." @default.
- W2570591208 created "2017-01-13" @default.
- W2570591208 creator A5003165605 @default.
- W2570591208 creator A5014029253 @default.
- W2570591208 creator A5057890073 @default.
- W2570591208 creator A5082016079 @default.
- W2570591208 date "2016-12-27" @default.
- W2570591208 modified "2023-10-16" @default.
- W2570591208 title "Complexity Theory, Configural Analysis, and Deepening the Service Dominant Logic" @default.
- W2570591208 cites W1574363380 @default.
- W2570591208 cites W1584883541 @default.
- W2570591208 cites W1763653324 @default.
- W2570591208 cites W1964154547 @default.
- W2570591208 cites W1965446534 @default.
- W2570591208 cites W1979907230 @default.
- W2570591208 cites W1980975781 @default.
- W2570591208 cites W1992375703 @default.
- W2570591208 cites W1993380436 @default.
- W2570591208 cites W1993849417 @default.
- W2570591208 cites W1997188836 @default.
- W2570591208 cites W2002311179 @default.
- W2570591208 cites W2004656452 @default.
- W2570591208 cites W2017070712 @default.
- W2570591208 cites W2025597167 @default.
- W2570591208 cites W2030216343 @default.
- W2570591208 cites W2030863191 @default.
- W2570591208 cites W2031686141 @default.
- W2570591208 cites W2037846525 @default.
- W2570591208 cites W2038006645 @default.
- W2570591208 cites W2039642656 @default.
- W2570591208 cites W2044120528 @default.
- W2570591208 cites W2056149633 @default.
- W2570591208 cites W2063821546 @default.
- W2570591208 cites W2071262771 @default.
- W2570591208 cites W2071327053 @default.
- W2570591208 cites W2091957194 @default.
- W2570591208 cites W2102805824 @default.
- W2570591208 cites W2126129668 @default.
- W2570591208 cites W2131281108 @default.
- W2570591208 cites W2131931917 @default.
- W2570591208 cites W2133074462 @default.
- W2570591208 cites W2135526934 @default.
- W2570591208 cites W2140497364 @default.
- W2570591208 cites W2142157050 @default.
- W2570591208 cites W2157581667 @default.
- W2570591208 cites W2159559387 @default.
- W2570591208 cites W2167035182 @default.
- W2570591208 cites W2297833139 @default.
- W2570591208 cites W2502644870 @default.
- W2570591208 cites W4255299223 @default.
- W2570591208 doi "https://doi.org/10.1108/978-1-78635-334-420161010" @default.
- W2570591208 hasPublicationYear "2016" @default.
- W2570591208 type Work @default.
- W2570591208 sameAs 2570591208 @default.
- W2570591208 citedByCount "1" @default.
- W2570591208 countsByYear W25705912082023 @default.
- W2570591208 crossrefType "book-chapter" @default.
- W2570591208 hasAuthorship W2570591208A5003165605 @default.
- W2570591208 hasAuthorship W2570591208A5014029253 @default.
- W2570591208 hasAuthorship W2570591208A5057890073 @default.
- W2570591208 hasAuthorship W2570591208A5082016079 @default.
- W2570591208 hasConcept C136264566 @default.
- W2570591208 hasConcept C162324750 @default.
- W2570591208 hasConcept C2777375223 @default.
- W2570591208 hasConcept C2780378061 @default.
- W2570591208 hasConcept C41008148 @default.
- W2570591208 hasConceptScore W2570591208C136264566 @default.
- W2570591208 hasConceptScore W2570591208C162324750 @default.
- W2570591208 hasConceptScore W2570591208C2777375223 @default.
- W2570591208 hasConceptScore W2570591208C2780378061 @default.
- W2570591208 hasConceptScore W2570591208C41008148 @default.
- W2570591208 hasLocation W25705912081 @default.
- W2570591208 hasOpenAccess W2570591208 @default.
- W2570591208 hasPrimaryLocation W25705912081 @default.
- W2570591208 hasRelatedWork W1482214388 @default.
- W2570591208 hasRelatedWork W1596688523 @default.
- W2570591208 hasRelatedWork W1965084688 @default.
- W2570591208 hasRelatedWork W2078854905 @default.
- W2570591208 hasRelatedWork W2122772086 @default.
- W2570591208 hasRelatedWork W2162386409 @default.
- W2570591208 hasRelatedWork W2177956364 @default.
- W2570591208 hasRelatedWork W2531588301 @default.
- W2570591208 hasRelatedWork W3003938728 @default.
- W2570591208 hasRelatedWork W4210947366 @default.
- W2570591208 isParatext "false" @default.
- W2570591208 isRetracted "false" @default.
- W2570591208 magId "2570591208" @default.
- W2570591208 workType "book-chapter" @default.