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• W2574220753 abstract "This paper describes a decision support system (DSS) design for small business owners/managers to support their strategic decision-making in particular for achieving competitive advantages in the e-commerce environment. To design the DSS framework we collected data through web-based questionnaires that cater for the concerns of owners'/managers' experiences and strategic decisions need — in such environment to adopt competitive features on their websites. We used a constructivist paradigm to capture, utilize and conceptualize problem definitions through a case study investigation to design the DSS solution framework. The findings from case studies suggest that small business owners/managers have the lack of knowledge about internal and external business environment and associated factors that are of significant to their strategic decision support in the rapidly changing B2C e-commerce environment." @default.
• W2574220753 created "2017-01-26" @default.
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• W2574220753 date "2016-12-01" @default.
• W2574220753 modified "2023-09-25" @default.
• W2574220753 title "Design of a decision support system framework for small-business managers: A context of B2C e-commerce environment" @default.
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• W2574220753 doi "https://doi.org/10.1109/ftc.2016.7821764" @default.
• W2574220753 hasPublicationYear "2016" @default.
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