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- W2610767245 abstract "Aim: To examine the experience of court users of two metropolitan courthouses in New South Wales. Method: 311 court users were surveyed regarding their awareness, understanding, contacts, and satisfaction with services at court. The sample included defendants (33.1%) , victims (10.6%), witnesses (8.0%) and supporters (48.2%). Court professionals were not sampled. Results: Nearly all (90.6%) court users had previously attended court. Court users who reported contacts with court staff (64.1%) typically found these contacts very helpful. Court users who were well informed about support options at court (31.9%) were much more likely to rate other measures of court experience positively. Court experiences varied somewhat with user role; notably, victims, witnesses and their supporters were much more likely to receive proactive assistance than defendants and their supporters (37.0% vs. 20.7%, p" @default.
- W2610767245 created "2017-05-12" @default.
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- W2610767245 date "2017-05-04" @default.
- W2610767245 modified "2023-09-24" @default.
- W2610767245 title "NSW court user experience survey: results from two metropolitan courthouses" @default.
- W2610767245 hasPublicationYear "2017" @default.
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