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- W2610974906 abstract "Although not without their limitations, interviews can be powerful tools. Targeted discussions with potential users and stakeholders can help human-computer interaction researchers understand needs, challenges, reactions to new tools, and uses of tools in practice. Conducting effective interviews requires careful consideration of who to involve as participants and how the sessions might be structured, with possibilities ranging from completely structured interviews to semistructured and unstructured interviews. Contextual interviews focusing on close examination of work done in context, have also proven useful. Focus groups involving multiple participants can be useful for understanding a range of perspectives, but execution and analysis can be complicated by the dynamics of individuals working in a group. Additional topics discussed in this chapter include selection of questions, execution of the interview, use of telephone or web conferencing to conduct interviews, and interview analysis." @default.
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- W2610974906 date "2017-01-01" @default.
- W2610974906 modified "2023-10-14" @default.
- W2610974906 title "Interviews and focus groups" @default.
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- W2610974906 doi "https://doi.org/10.1016/b978-0-12-805390-4.00008-x" @default.
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