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• W2616030023 abstract "In this paper, a user interface paradigm, called Talk-and-Tools, is presented for automated e-coaching. The paradigm is based on the idea that people interact in two ways with their environment: symbolically and physically. The main goal is to show how the paradigm can be applied in the design of interactive systems that offer an acceptable coaching process. As a proof of concept, an e-coaching system is implemented that supports an insomnia therapy on a smartphone. A human coach was replaced by a cooperative virtual coach that is able to interact with a human coachee. In the interface of the system, we distinguish between a set of personalized conversations (“Talk”) and specialized modules that form a coherent structure of input and output facilities (“Tools”). Conversations contained a minimum of variation to exclude unpredictable behavior but included the necessary mechanisms for variation to offer personalized consults and support. A variety of system and user tests was conducted to validate the use of the system. After a 6-week therapy, some users spontaneously reported the experience of building a relationship with the e-coach. It is concluded that the addition of a conversational component fills an important gap in the design of current mobile systems." @default.
• W2616030023 created "2017-05-26" @default.
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• W2616030023 date "2017-05-19" @default.
• W2616030023 modified "2023-09-27" @default.
• W2616030023 title "Talk and Tools: the best of both worlds in mobile user interfaces for E-coaching" @default.
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• W2616030023 doi "https://doi.org/10.1007/s00779-017-1021-5" @default.
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