FRINK Linked Data Fragments server

Matches in SemOpenAlex for { <https://semopenalex.org/work/W2620087453> ?p ?o ?g. }

• W2620087453 endingPage "1913" @default.
• W2620087453 startingPage "1892" @default.
• W2620087453 abstract "Purpose This paper aims to offer and examine a conceptual model of tourist innovativeness toward self-service technologies (SSTs) to confirm whether tourists prefer service delivery by SSTs over employees in an offline hospitality environment. Design/methodology/approach Tourists’ perceived usefulness (PU) of SSTs and need for interaction (NI) with service employees have been taken as crucial mediating variables to examine the effects of perceived ease of use and technology readiness index personality dimensions toward SST and employee-based service adoption. Findings Findings reveal that both “NI” and “PU” play significant roles in Technology Readiness and Acceptance Model (TRAM) when tourists select one of two service delivery options – SSTs and service employees. Research limitations/implications The foremost limitation of the study is its dependence on domestic tourist samples. However, such samples were chosen because tourists comprising these samples tend to use similar service delivery options more, in turn increasing their use of SSTs available in sample hotels. Practical implications The study gives a deeper understanding of TRAM with an extremely crucial mediating variable (NI) in an offline service context. It also provides useful insights to service providers and policy makers for developing new strategies and policies to enhance user experience. Social implications This study recommends the usage of numerous SSTs by tourists. Originality/value During extensive literature review carried out in this research, no study was found that proposed such an effective framework in an offline service context." @default.
• W2620087453 created "2017-06-05" @default.
• W2620087453 creator A5001508218 @default.
• W2620087453 creator A5085703840 @default.
• W2620087453 date "2017-07-10" @default.
• W2620087453 modified "2023-09-27" @default.
• W2620087453 title "An empirical investigation of tourist’s choice of service delivery options" @default.
• W2620087453 cites W1506400623 @default.
• W2620087453 cites W1563268435 @default.
• W2620087453 cites W1563786874 @default.
• W2620087453 cites W1786693641 @default.
• W2620087453 cites W1971052900 @default.
• W2620087453 cites W1973400909 @default.
• W2620087453 cites W1976377255 @default.
• W2620087453 cites W1987136092 @default.
• W2620087453 cites W1995983975 @default.
• W2620087453 cites W2005566619 @default.
• W2620087453 cites W2006229724 @default.
• W2620087453 cites W2009157165 @default.
• W2620087453 cites W2014672052 @default.
• W2620087453 cites W2024924955 @default.
• W2620087453 cites W2025631578 @default.
• W2620087453 cites W2029221340 @default.
• W2620087453 cites W2029483732 @default.
• W2620087453 cites W2033943395 @default.
• W2620087453 cites W2040467573 @default.
• W2620087453 cites W2044181659 @default.
• W2620087453 cites W2046669440 @default.
• W2620087453 cites W2050012561 @default.
• W2620087453 cites W2055851468 @default.
• W2620087453 cites W2086642814 @default.
• W2620087453 cites W2094025128 @default.
• W2620087453 cites W2104093905 @default.
• W2620087453 cites W2121515240 @default.
• W2620087453 cites W2142418121 @default.
• W2620087453 cites W2150563888 @default.
• W2620087453 cites W2166488582 @default.
• W2620087453 cites W2337135216 @default.
• W2620087453 cites W2340126909 @default.
• W2620087453 cites W2468557952 @default.
• W2620087453 cites W4212838134 @default.
• W2620087453 cites W4235678817 @default.
• W2620087453 cites W4254434816 @default.
• W2620087453 doi "https://doi.org/10.1108/ijchm-08-2015-0438" @default.
• W2620087453 hasPublicationYear "2017" @default.
• W2620087453 type Work @default.
• W2620087453 sameAs 2620087453 @default.
• W2620087453 citedByCount "23" @default.
• W2620087453 countsByYear W26200874532017 @default.
• W2620087453 countsByYear W26200874532018 @default.
• W2620087453 countsByYear W26200874532019 @default.
• W2620087453 countsByYear W26200874532020 @default.
• W2620087453 countsByYear W26200874532021 @default.
• W2620087453 countsByYear W26200874532022 @default.
• W2620087453 countsByYear W26200874532023 @default.
• W2620087453 crossrefType "journal-article" @default.
• W2620087453 hasAuthorship W2620087453A5001508218 @default.
• W2620087453 hasAuthorship W2620087453A5085703840 @default.
• W2620087453 hasConcept C107482638 @default.
• W2620087453 hasConcept C11012388 @default.
• W2620087453 hasConcept C111472728 @default.
• W2620087453 hasConcept C116537 @default.
• W2620087453 hasConcept C120936955 @default.
• W2620087453 hasConcept C13606891 @default.
• W2620087453 hasConcept C138885662 @default.
• W2620087453 hasConcept C14224292 @default.
• W2620087453 hasConcept C144024400 @default.
• W2620087453 hasConcept C144133560 @default.
• W2620087453 hasConcept C151730666 @default.
• W2620087453 hasConcept C15744967 @default.
• W2620087453 hasConcept C162853370 @default.
• W2620087453 hasConcept C17744445 @default.
• W2620087453 hasConcept C185592680 @default.
• W2620087453 hasConcept C18918823 @default.
• W2620087453 hasConcept C198531522 @default.
• W2620087453 hasConcept C199539241 @default.
• W2620087453 hasConcept C2776950860 @default.
• W2620087453 hasConcept C2779343474 @default.
• W2620087453 hasConcept C2780378061 @default.
• W2620087453 hasConcept C36289849 @default.
• W2620087453 hasConcept C41008148 @default.
• W2620087453 hasConcept C43617362 @default.
• W2620087453 hasConcept C525551149 @default.
• W2620087453 hasConcept C56739046 @default.
• W2620087453 hasConcept C68595000 @default.
• W2620087453 hasConcept C77088390 @default.
• W2620087453 hasConcept C77805123 @default.
• W2620087453 hasConcept C86803240 @default.
• W2620087453 hasConcept C93225998 @default.
• W2620087453 hasConceptScore W2620087453C107482638 @default.
• W2620087453 hasConceptScore W2620087453C11012388 @default.
• W2620087453 hasConceptScore W2620087453C111472728 @default.
• W2620087453 hasConceptScore W2620087453C116537 @default.
• W2620087453 hasConceptScore W2620087453C120936955 @default.
• W2620087453 hasConceptScore W2620087453C13606891 @default.
• W2620087453 hasConceptScore W2620087453C138885662 @default.
• W2620087453 hasConceptScore W2620087453C14224292 @default.
• W2620087453 hasConceptScore W2620087453C144024400 @default.

• next