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- W2626959173 abstract "The aim of this report is to harness the learning from the implementation of self-checkout (SCO) and combinethis with available information relating to mobile scanning (m-scan) and mobile point of sale (m-POS). The reportprovides an overview of benefits, risks and key considerations for industry stakeholders regarding the utilisation of mobile technologies in the retail sector.Whilst there is a growing literature attending to the benefits of mobile payment, a precis overview of vulnerabilitiesand impact on loss is largely missing. It is clear that understanding remains ‘fragmented’1 , particularly inrelation to ‘shrinkage’2 and there is little by way of a research agenda or roadmap. With the market beingflooded with software and products, retailers are exposed to a compelling case for mobile payment, but are notas cognisant of the potential risks.The report provides an overview of some of the different modes of mobile payment systems, a consideration of thebenefits that they offer to retailers and their customers, before focusing on the potential risks and vulnerabilities.The full methodology can be found in the Appendix.The report culminates in a list of recommendations for developing a robust approach to mobile paymenttechnologies as well as providing an agenda for future research focused on understanding loss mitigation." @default.
- W2626959173 created "2017-06-23" @default.
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- W2626959173 date "2013-12-01" @default.
- W2626959173 modified "2023-09-22" @default.
- W2626959173 title "Staying Ahead of the Game. Mobile technologies in retail: A review of benefits and risk." @default.
- W2626959173 hasPublicationYear "2013" @default.
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