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• W266173416 abstract "CASE DESCRIPTION The primary subject matter of this case is that of a high potential young manager, Pat Carpenter, employed by a successful large organization who is highly conflicted on the course of action to take when given a new assignment. Discussion questions range from the specific situation Pat faces to issues of corporate social responsibility. The case generates useful discussion on issues of values and value conflict, conflicting loyalties, identification of core beliefs and how they are lived, problem solving, corporate guiding principles, outsourcing, off-shoring, and government policy. Secondary issues address through role playing are how the same situation can be experienced differently, leading to different assessments as to the most appropriate courses of action. Case difficulty is 2-3 (sophomore to junior, depending on issues raised). The case is designed to be taught in a management or ethics course requiring from 30-50 minutes of class time and either no outside preparation, or about 10 minutes of pre-class preparation. CASE SYNOPSIS Pat Carpenter grew up in the small, somewhat poor town of Racton, WV, enjoying the sense of community it provided while working in Carpenter's General Store--Uncle Bob's store. Motivation and hard work, along with Uncle Bob's mentoring and coaching, contributed to Pat's success at college, and then at work for a major retailer--Shop-Mart. Pat's career progression for 7-years has been 'star-like'--from management trainee, to assistant store manager, store manager, and now Real Estate Manager, Mid-Atlantic Region. This job involves locating new Shop-Mart store sites within targeted locations, then beginning community relations so that the opening would go smoothly. After three successful openings, Pat is asked to locate a site for the next Shop-Mart in Racton, WV. Pat knows that local stores often go out of business when Shop-Mart arrives, and this means Carpenter's will be at risk. In considering the situation Pat begins to experience significant stress, leading to depression and nightmares. To whom should Pat speak--spouse, boss, Uncle Bob? What will Pat say--or do--to move forward? INSTRUCTORS' NOTES Recommendations for Teaching Approaches The Pat Carpenter case can be used with any size class. It is best to start by asking the full class to respond to the discussion questions below. One can end at this point (about 30 minutes) or move to the highly engaging role play possibilities. Asking students to role play Pat (a gender neutral name so that either gender can be Pat), Pat's spouse (gender neutral), Pat's boss (gender neutral), and Uncle Bob will greatly increase the students' experiential learning. Use a fishbowl design for the role plays, limiting each to a few minutes and giving several students a chance to participate. Discussion Questions 1. What are the value conflicts Pat is facing? 2. Can Pat reconcile these value conflicts in the present position? How? If not, what do you recommend Pat do? 3. Should providing the greatest good to the greatest number of people through low prices be Shop-Mart's guiding principle in decision-making? What other principles might be taken into consideration? 4. Who are the other stakeholders affected by Shop-Mart's decisions? Are there ethical issues each of these other stakeholders face? How should each stakeholder reconcile these ethical challenges? The discussion questions progress from the specific to broader value-laden and ethical challenges. Each is designed to allow open ended, thought provoking commentary within groups or as a class as a whole. The questions allow for a diversity of opinions, which should enhance the discussion, thought, reflection, and learning. 1. What are the value conflicts Pat is facing? This question requires students to explicitly articulate what the value conflicts are. …" @default.
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• W266173416 date "2009-10-01" @default.
• W266173416 modified "2023-09-23" @default.
• W266173416 title "A Career Dilemma for Pat carpenter.(Instructor's Note)" @default.
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