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- W2677507002 abstract "<span><em>ProNers Home Care and Nursing Solution is a Home Care company established in 2007 in Surakarta – </em><span><em>Central Java. According the fact that ProNers is a service company that make priority to public service, </em><span><em>and also the excalation of ProNers’s status to a legal company since July 2012, ProNers needs to </em><span><em>redesign the business process and the organizational structure, and to design standard operating </em><span><em>procedure (SOP) to carry out their activity. The research uses Business Process Improvement (BPI) </em><span><em>method with process reengineering approach which is steps to improve business processes or provide a </em><span><em>new processes. First step is to studied the actual business process so we can determine the needs of </em><span><em>human resource. Then it will be described in detail in the SOP. The research proposes a more </em><span><em>appropriate business process design so the objectives of the company can be achieved. Matrix </em><span><em>organizational structure with more focus on job specialization by adding two employees, each of them </em><span><em>handle administration and finance division and marketing division. The final design of the SOP consists </em><span><em>of nineteen SOPs.</em></span></span></span></span></span></span></span></span></span></span></span><br /></span>" @default.
- W2677507002 created "2017-06-30" @default.
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- W2677507002 date "2015-09-01" @default.
- W2677507002 modified "2023-09-23" @default.
- W2677507002 title "Perancangan Business Process dan Standard Operating Procedure (SOP) dengan Metode Business Process Improvement (BPI) di Proners Home Care and Nursing Solution Surakarta" @default.
- W2677507002 doi "https://doi.org/10.20961/performa.14.2.11030" @default.
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