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- W2696171097 abstract "One of the great challenges of knowledge management is the externalization of knowledge (the conversion of tacit in explicit knowledge) effectively. Tacit knowledge is associated with personal experiences and represents the subjective knowledge that is often difficult to be formalized or explained. Group Storytelling is an important approach to tacit knowledge retrieval, which through the collaborative construction of stories it helps in externalization. This paper presents an exploratory case study with tutors of an online course, whose results showed that it is possible to capture the tacit knowledge through this technique with computer system support." @default.
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- W2696171097 date "2016-05-17" @default.
- W2696171097 modified "2023-10-01" @default.
- W2696171097 title "Externalization of knowledge through Group Storytelling: a case study in online tutoring" @default.
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- W2696171097 doi "https://doi.org/10.5555/3021955.3021968" @default.
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