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- W2743103995 abstract "It is crucial for a zakat institution to evaluate and understand how efficiently they have operated in the past, thus ideal strategies could be developed for future improvement. However, evaluating the efficiency of a zakat institution is actually a challenging process as it involves the presence of multiple inputs or/and outputs. This paper proposes a step-by-step procedure comprising two data envelopment analysis models, namely dual Charnes-Cooper-Rhodes and slack-based model to quantitatively measure the overall efficiency of a zakat institution over a period of time. The applicability of the proposed procedure was demonstrated by evaluating the efficiency of Pusat Zakat Sabah, Malaysia from the year of 2007 up to 2015 by treating each year as a decision making unit. Two inputs (i.e. number of staff and number of branches) and two outputs (i.e. total collection and total distribution) were used to measure the overall efficiency achieved each year. The causes of inefficiency and strategy for future improvement were discussed based on the results." @default.
- W2743103995 created "2017-08-17" @default.
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- W2743103995 date "2017-01-01" @default.
- W2743103995 modified "2023-09-23" @default.
- W2743103995 title "Evaluating the efficiency of a zakat institution over a period of time using data envelopment analysis" @default.
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- W2743103995 doi "https://doi.org/10.1063/1.4995872" @default.
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