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• W2743277091 abstract "Whether a crisis is big or small, if it is not handled effectively, it can have serious implications for a company's short‐term operations and even threaten its long‐term sustainability. In the public sector, where companies provide essential services such as electricity, the stakeholder and customer‐service aspects of an organization's crisis management capability (CMC) are of particular importance. A proposed framework comprising strategic human resources development, organizational behavior in preparation for and response to a crisis, and government's attributes as a stakeholder can be used to assess the CMC of a public‐sector organization. According to the framework, the organization's strategic human resources development will have a direct impact on CMC, while organizational style and the role of government will moderate the relationship between the enterprise's strategic human resources development and its ability to manage a crisis." @default.
• W2743277091 created "2017-08-17" @default.
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• W2743277091 date "2017-08-08" @default.
• W2743277091 modified "2023-10-05" @default.
• W2743277091 title "Keeping the lights on: A conceptual framework for understanding crisis management capability in the public sector" @default.
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• W2743277091 doi "https://doi.org/10.1002/joe.21814" @default.
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