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- W2745050592 abstract "Abstract Electronic health records (EHRs) have greatly improved the safety and quality of healthcare delivery by increasing access to information, reducing illegibility, and enabling closer oversight of clinical care processes. EHR implementation involves developing and connecting a complex set of electromechanical devices designed to collect, store, and transmit information, at speed, within an existing complex adaptive sociotechnical system. The sociotechnical system consists of all the hardware and software required to run the EHR along with the interactions between the people, their clinical and administrative workflows and communication processes, and the internal organizational structures, culture and the physical environment in which the clinical work takes place. Recent EHR implementations have resulted in many unintended and unanticipated consequences, including new types of patient safety concerns and adverse events. The goal of this chapter is to introduce readers to some of the key theoretical models, conceptual approaches, tools, and strategies to help understand and address the complex sociotechnical context within which these devices are implemented and adopted. A sociotechnical foundation is essential to the safety of the EHR-enabled healthcare delivery system." @default.
- W2745050592 created "2017-08-17" @default.
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- W2745050592 date "2017-01-01" @default.
- W2745050592 modified "2023-09-28" @default.
- W2745050592 title "A Sociotechnical Approach to Electronic Health Record Related Safety" @default.
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- W2745050592 doi "https://doi.org/10.1016/b978-0-12-809523-2.00014-5" @default.
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