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- W2752802682 abstract "Does the type of service provider affect user satisfaction? This chapter compares public, for-profit and nonprofit kindergartens, schools and nursing homes in Norway based on recent survey data. Our data allow us to identify respondents with actual experience with specific services and to distinguish between different welfare providers. We found that user satisfaction with private schoolsPrivate schools and kindergartens is higher than with corresponding public providers. Similarly, for-profit kindergartens enjoy slightly higher levels of user satisfaction than nonprofit providers. In sum, however, differences in user satisfaction are small, and given an overall high level of satisfaction, one should be careful placing too much emphasis on variations between different providers of welfare services in Norway." @default.
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- W2752802682 date "2017-01-01" @default.
- W2752802682 modified "2023-10-17" @default.
- W2752802682 title "Does the Type of Service Provider Affect User Satisfaction? Public, For-Profit and Nonprofit Kindergartens, Schools and Nursing Homes in Norway" @default.
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- W2752802682 doi "https://doi.org/10.1007/978-3-319-55381-8_7" @default.
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