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- W2755067513 abstract "This research paper examines the role of an internal organization to manage contractual and relationship governance in organizations that outsource IT and related services. The research uses a case method approach to understand how the internal outsourcing governance organization can reduce risk in an outsourcing arrangement by creating a Centre of Excellence that provides consistent practices for managing outsourcing contracts and relationships. The Outsourcing Governance Office (OGO) is a Centre of Excellence that is focused on supporting the challenge of managing multiple complex external service relationships. As suggested by researchers and industry advisors, the OGO can help the larger organization improve its outsourcing capability and to reduce outsourcing risk. This case study analysis of a Canadian provincial government OGO finds that risk can be reduced but not entirely mitigated by the OGO." @default.
- W2755067513 created "2017-09-25" @default.
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- W2755067513 date "2017-01-01" @default.
- W2755067513 modified "2023-09-24" @default.
- W2755067513 title "The Outsourcing Governance Organization: Building a Better Contract Relationship" @default.
- W2755067513 doi "https://doi.org/10.2139/ssrn.3032482" @default.
- W2755067513 hasPublicationYear "2017" @default.
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