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- W2765134643 abstract "While organisations are increasingly adopting open-plan office layouts, little attention has been paid to territorial behaviours that may emerge due to employee concerns with workplace characteristics. The aim of the current study was to examine the antecedents and consequences of territoriality in open-plan offices and to investigate if territorial behaviours, and perceptions thereof, elicit conflict. Measures of open-plan office concerns, territoriality, territorial perceptions and conflict were obtained from 233 open-plan workers from 13 Australian-based organisations. Concerns with the workplace characteristics of open-plan offices were hypothesised to lead to employees engaging in territorial behaviours. Territoriality was predicted to elicit higher levels of conflict and to mediate the relationship between open-plan office concerns and conflict. Conflict was also hypothesised to emerge when employees held negative perceptions of territoriality. In line with predictions, concerns over reduced privacy, personal control and identity in open-plan offices led employees to engage in territorial behaviours to communicate and defend their workspaces. Conflict emerged when territorial boundaries were intruded upon by other employees, and when employees perceived that territoriality had a negative impact on team members. Contrary to expectations, the effect of open-plan offices on conflict was significant without the inclusion of territoriality as a mediator. These findings address gaps in the understanding of territoriality in open-plan offices and contribute to the literature through the addition of a new scale measuring perceptions of territoriality. These results can assist open-plan organisations in setting guidelines around territoriality, thus fostering a greater understanding of acceptable behaviours." @default.
- W2765134643 created "2017-11-10" @default.
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- W2765134643 date "2012-10-31" @default.
- W2765134643 modified "2023-09-27" @default.
- W2765134643 title "Understanding territoriality in open-plan offices: Antecedents, consequences and the role of perception." @default.
- W2765134643 hasPublicationYear "2012" @default.
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