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- W2765228839 abstract "It is concerned that current designs in airport terminals need to be adaptable in terms of timeand cost increasing their capacity to be able to meet demand.The terminal functionality is limited for some issues in the system’s performance as queuesor delays, affecting the quality perceived by the passengers about the provided service.According to current research, the check-in area is considered the bottleneck in the facilitiesof the terminal. Consequently, the system needs to be reconfigured to improve its operation.Passengers can chose the traditional manual check-in at the counter or self-serviceautomatic kiosk and bag drop. In this project, real-time information system will be providedusing passenger throughput information to create flow path simulation for the domesticterminal in the Brisbane Airport.By building the simulation model, the system’s structure will be explored and the behaviourtested under a variety of conditions to play and compare scenarios to optimize theprocedure.Ultimately, renovations will be made to the facility with the aim to minimize average dwelltime and improve overall customer satisfaction.The ability to react quickly to the increasing passenger fluctuations with rapid andinexpensive changes in the check-in configuration would be the major contribution of thethesis. The strategy presented as a solution for a real world problem supports the adaptationof check-in facilities to the different dynamic environments in other airports." @default.
- W2765228839 created "2017-11-10" @default.
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- W2765228839 date "2017-09-13" @default.
- W2765228839 modified "2023-09-24" @default.
- W2765228839 title "Improving check-in processing at Brisbane airport" @default.
- W2765228839 hasPublicationYear "2017" @default.
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