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- W2765694103 abstract "This chapter defines the business manager role. It discusses servant leadership, and contrasts the differences between leadership and management. The chapter also examines the purpose of each role. A controller is a person who has the responsibility for all accounting-related activities within a firm. In most organisations, the controller is the top managerial and financial accountant. A business manager is a person who drives the work of others to run a business efficiently and make a profit. The success of any controller or business manager will depend on the individual's use of servant leadership techniques. When controllers only think in terms of financial results, they set themselves up for disappointment and frustration. They see the world through balance sheets, income statements, and cashflow statements. The chapter presents a list of principles of servant leadership: listening, empathy, healing, awareness, persuasion, conceptualisation, foresight, stewardship, commitment to the growth of people and building community." @default.
- W2765694103 created "2017-11-10" @default.
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- W2765694103 date "2016-11-04" @default.
- W2765694103 modified "2023-09-23" @default.
- W2765694103 title "CONTROLLER VERSUS BUSINESS MANAGER" @default.
- W2765694103 doi "https://doi.org/10.1002/9781119449324.ch1" @default.
- W2765694103 hasPublicationYear "2016" @default.
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