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• W2767689117 abstract "Techniques that use nonverbal behaviors to estimate communication skill in discussions have been receiving a lot of attention in recent research. In this study, we explored the gaze behavior towards the end of an utterance during turn-keeping/changing to estimate empathy skills in multiparty discussions. First, we collected data on Davis' Interpersonal Reactivity Index (IRI) (which measures empathy skill), utterances, and gaze behavior from participants in four-person discussions. The results of the analysis showed that the gaze behavior during turn-keeping/changing differs in accordance with people's empathy skill levels. The most noteworthy result is that the amount of a person's empathy skill is inversely proportional to the frequency of eye contact with the conversational partner during turn-keeping/changing. Specifically, if the current speaker has a high skill level, she often does not look at listener during turn-keeping and turn-changing. Moreover, when a person with a high skill level is the next speaker, she does not look at the speaker during turn-changing. In contrast, people who have a low skill level often continue to make eye contact with speakers and listeners. On the basis of these findings, we constructed and evaluated four models for estimating empathy skill levels. The evaluation results showed that the average absolute error of estimation is only 0.22 for the gaze transition pattern (GTP) model. This model uses the occurrence probability of GTPs when the person is a speaker and listener during turn-keeping and speaker, next-speaker, and listener during turn-changing. It outperformed the models that used the amount of utterances and duration of gazes. This suggests that the GTP during turn-keeping and turn-changing is effective for estimating an individual's empathy skills in multi-party discussions." @default.
• W2767689117 created "2017-11-17" @default.
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• W2767689117 date "2017-11-03" @default.
• W2767689117 modified "2023-10-18" @default.
• W2767689117 title "Analyzing gaze behavior during turn-taking for estimating empathy skill level" @default.
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• W2767689117 doi "https://doi.org/10.1145/3136755.3136786" @default.
• W2767689117 hasPublicationYear "2017" @default.
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