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- W2772925951 abstract "In this paper is presented a detailed evaluation of the administrative services related to the process of issuing of Bulgarian identity documents. It includes complete classification of all types of personal documents currently in use with a description of their appearance and structure. Analysis has been made on the issuing process concerning the citizens’ involvement from technical point of view. Special attention is posed on the administrative services provided by the issuing authority including the fundamental principles set in the Ordinance on Administrative Service, the level of material sufficiency, and the quality of information sharing. Based on the results from users' treatment and organizational issues examination the quality of service standards has been reconsidered. Ways of establishing of effective feedback from citizens are discussed as well. The wide spread of electronic processing of personal data including biometrics is another part of this study in the context of various security challenges." @default.
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- W2772925951 date "2017-01-01" @default.
- W2772925951 modified "2023-09-23" @default.
- W2772925951 title "Evaluation of the Administrative Services on Issuing of Bulgarian Identity Documents" @default.
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