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- W2790781780 abstract "Western State Electricity Regulatory Commission (WSERC) had launched a series of trainings to enhance the managerial capabilities of its employees. This case presents the challenges of designing and conducting trainings for a rapidly expanding small organization. In order to conduct the trainings, training groups were formed and a training plan was made to sequence the trainings based on the objectives and expected outcomes. Training modules incorporated a mix of methods such as lecture, presentation, videos, games, cases, activities, instruments and hand-outs. There were many hindrances to the implementation of the training programme as per the plan. New entrants to the firm were also made a part of the training groups without TNA. There were inordinate delays and interruptions that at times had to be escalated to the senior levels. Over a period of time, the trainings were appreciated but differences and challenges emerged causing roadblocks in the journey of WSERC to become a learning organization. This case focuses on the challenges faced by an organization when the commitment and buy-in from the employees is not sustained. It brings to the fore the role of senior management to have continued focus on any intervention." @default.
- W2790781780 created "2018-03-29" @default.
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- W2790781780 date "2018-03-01" @default.
- W2790781780 modified "2023-09-27" @default.
- W2790781780 title "Training Delivery and Evaluationfor a Government Regulatory Firm (C)" @default.
- W2790781780 doi "https://doi.org/10.1177/0972820117744688" @default.
- W2790781780 hasPublicationYear "2018" @default.
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