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- W2791143775 abstract "Patients who frequently use emergency departments (EDs) have been termed “frequent or high utilizers.” They disproportionally account for almost one-quarter of all ED visits and pose a tremendous socioeconomic and staff labor burden to health care systems. Although there is no agreed upon definition of how many ED visits define frequent use, this patient population shares common sociodemographic, diagnostic, and service use characteristics, in addition to high incidences of mental health and substance abuse problems. Various interventions have been successfully employed to reduce frequent ED visits. Case management (CM) is the most successful intervention. Although primary care access is a necessary element for EDs, successful reduction models must encompass additional interventions, including proper identification of frequent visitors, intensive CM with staff skilled in mental health and substance abuse interventions, partnership with community mental health and substance abuse treatment entities, and referrals to stable housing. This article reviews the common characteristics of ED frequent utilizers and reduction interventions . [ Psychiatr Ann. 2018;48(1):42–50.]" @default.
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- W2791143775 date "2018-01-01" @default.
- W2791143775 modified "2023-10-02" @default.
- W2791143775 title "Frequent Utilizers of Emergency Departments: Characteristics and Intervention Opportunities" @default.
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- W2791143775 doi "https://doi.org/10.3928/00485713-20171206-02" @default.
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