Matches in SemOpenAlex for { <https://semopenalex.org/work/W2794982309> ?p ?o ?g. }
Showing items 1 to 84 of
84
with 100 items per page.
- W2794982309 endingPage "95" @default.
- W2794982309 startingPage "79" @default.
- W2794982309 abstract "Secondhand luxury is a growing business around the world. Recent research estimates that in the USA, brands such as Prada are transacted more on secondhand channels than through luxury retail. Academic research has focused so far on profiling consumers and understanding the meaning they attach to pre-loved fashion purchases. Yet, little is known about emotions yielded through purchasing secondhand luxury on different distribution channels (secondhand boutiques and online Web sites such as Vestiaire Collective and Vide Dressing). The purpose of this research is to explore the feelings that develop along the customer journey when purchasing secondhand luxury items. This chapter follows ten consumers who are tracking a secondhand luxury fashion item both in secondhand boutiques and online boutiques. It explores the emotions that develop along the journey, before the purchase when searching the item (anxiety, impatience, and nostalgia), during purchase choice (particularly the issue of trust), and after the purchase (disappointment, excitement, etc.). This is complemented by a text analysis of forum discussions and customer reviews on secondhand fashion purchases online. This chapter provides managerial implications to secondhand retailers (particularly the growing business of online secondhand platforms) in order to provide a better customer service and monitor customer relationship management programs." @default.
- W2794982309 created "2018-04-06" @default.
- W2794982309 creator A5001679734 @default.
- W2794982309 creator A5030558493 @default.
- W2794982309 date "2018-01-01" @default.
- W2794982309 modified "2023-10-16" @default.
- W2794982309 title "Narrative and Emotional Accounts of Secondhand Luxury Purchases Along the Customer Journey" @default.
- W2794982309 cites W1174051383 @default.
- W2794982309 cites W1560128619 @default.
- W2794982309 cites W1581891313 @default.
- W2794982309 cites W1990079969 @default.
- W2794982309 cites W2014014194 @default.
- W2794982309 cites W2019972603 @default.
- W2794982309 cites W2041815189 @default.
- W2794982309 cites W2050251515 @default.
- W2794982309 cites W2056886756 @default.
- W2794982309 cites W2061493395 @default.
- W2794982309 cites W2079445824 @default.
- W2794982309 cites W2101618407 @default.
- W2794982309 cites W2128644618 @default.
- W2794982309 cites W2141135358 @default.
- W2794982309 cites W2147997987 @default.
- W2794982309 cites W2317537831 @default.
- W2794982309 cites W2413629531 @default.
- W2794982309 cites W2473937159 @default.
- W2794982309 cites W2728442767 @default.
- W2794982309 doi "https://doi.org/10.1007/978-3-319-71985-6_6" @default.
- W2794982309 hasPublicationYear "2018" @default.
- W2794982309 type Work @default.
- W2794982309 sameAs 2794982309 @default.
- W2794982309 citedByCount "4" @default.
- W2794982309 countsByYear W27949823092019 @default.
- W2794982309 countsByYear W27949823092022 @default.
- W2794982309 countsByYear W27949823092023 @default.
- W2794982309 crossrefType "book-chapter" @default.
- W2794982309 hasAuthorship W2794982309A5001679734 @default.
- W2794982309 hasAuthorship W2794982309A5030558493 @default.
- W2794982309 hasConcept C10138342 @default.
- W2794982309 hasConcept C111919701 @default.
- W2794982309 hasConcept C112698675 @default.
- W2794982309 hasConcept C122980154 @default.
- W2794982309 hasConcept C144133560 @default.
- W2794982309 hasConcept C15744967 @default.
- W2794982309 hasConcept C162853370 @default.
- W2794982309 hasConcept C182306322 @default.
- W2794982309 hasConcept C187191949 @default.
- W2794982309 hasConcept C23213687 @default.
- W2794982309 hasConcept C2778813691 @default.
- W2794982309 hasConcept C2779628136 @default.
- W2794982309 hasConcept C41008148 @default.
- W2794982309 hasConcept C77805123 @default.
- W2794982309 hasConceptScore W2794982309C10138342 @default.
- W2794982309 hasConceptScore W2794982309C111919701 @default.
- W2794982309 hasConceptScore W2794982309C112698675 @default.
- W2794982309 hasConceptScore W2794982309C122980154 @default.
- W2794982309 hasConceptScore W2794982309C144133560 @default.
- W2794982309 hasConceptScore W2794982309C15744967 @default.
- W2794982309 hasConceptScore W2794982309C162853370 @default.
- W2794982309 hasConceptScore W2794982309C182306322 @default.
- W2794982309 hasConceptScore W2794982309C187191949 @default.
- W2794982309 hasConceptScore W2794982309C23213687 @default.
- W2794982309 hasConceptScore W2794982309C2778813691 @default.
- W2794982309 hasConceptScore W2794982309C2779628136 @default.
- W2794982309 hasConceptScore W2794982309C41008148 @default.
- W2794982309 hasConceptScore W2794982309C77805123 @default.
- W2794982309 hasLocation W27949823091 @default.
- W2794982309 hasOpenAccess W2794982309 @default.
- W2794982309 hasPrimaryLocation W27949823091 @default.
- W2794982309 hasRelatedWork W183249021 @default.
- W2794982309 hasRelatedWork W1976490850 @default.
- W2794982309 hasRelatedWork W1979564835 @default.
- W2794982309 hasRelatedWork W2000050347 @default.
- W2794982309 hasRelatedWork W2040407859 @default.
- W2794982309 hasRelatedWork W2153232395 @default.
- W2794982309 hasRelatedWork W2167994724 @default.
- W2794982309 hasRelatedWork W2279478625 @default.
- W2794982309 hasRelatedWork W2779851879 @default.
- W2794982309 hasRelatedWork W3201103431 @default.
- W2794982309 isParatext "false" @default.
- W2794982309 isRetracted "false" @default.
- W2794982309 magId "2794982309" @default.
- W2794982309 workType "book-chapter" @default.