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- W2800973344 abstract "Public sector organizations in developing countries have not received muchattention in the research literature of Knowledge Management (KM). Thepotential impact of KM in the public sector organizations affecting thestakeholders is greater compared to private sector organizations. This paperexplores the role of KM in Local Authorities in the broader perspective towardsachieving the Electronic Government (E-Government) orientation in Malaysia.This research used a survey questionnaire distributed to all senior andmiddle management government officers in a multiple case study of threetypes of Local Authorities located in the Kuala Lumpur Federal Territory andthe state of Selangor. These officers are responsible for strategic policies andoperational management in various departments of the Local Authorities.The responses from the questionnaires will provide answers to two criticalareas: awareness and readiness of KM adoption in terms of physical assets(KM technology) and intellectual assets (ICT skills and ICT trainings providedto management staff) and also the perceived opportunities and challenges inusing KM as a strategic tool in developing knowledge - based civil serviceand the implementation of E-Government." @default.
- W2800973344 created "2018-05-17" @default.
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- W2800973344 date "2006-01-01" @default.
- W2800973344 modified "2023-09-27" @default.
- W2800973344 title "Knowledge management in electronic government : an exploratory study of local authorities in Malaysia / Kalsom Salleh and Syed Noh Syed Ahmad" @default.
- W2800973344 hasPublicationYear "2006" @default.
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