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- W2801403979 abstract "Background Paperwork is a key tool that transforms organizational intentions into actions in group homes, although prescriptive procedures may limit how frontline staff use it in practice. The aim of this study was to explore how frontline staff use paperwork in group homes for people with intellectual disability and identify practice implications. Method Constructivist grounded theory methodology guided the research. Data collection included semi‐structured interviews and participant observations. Coding, comparison and sorting methods were adopted to analyse how staff used paperwork. Results Staff followed organizational paperwork rules when they aligned with their resident‐focused approach to work. When they perceived rules to misalign with this approach, they managed paperwork by adjusting the time and place of completion, managing content, creating alternative tools and refusing completion. Conclusions Staff purposefully managed paperwork rather than simply following procedures. Disability service organizations could develop flexible paperwork procedures and include frontline perspectives in paperwork development." @default.
- W2801403979 created "2018-05-17" @default.
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- W2801403979 date "2018-05-08" @default.
- W2801403979 modified "2023-09-26" @default.
- W2801403979 title "How frontline staff manage paperwork in group homes for people with intellectual disability: Implications for practice" @default.
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- W2801403979 doi "https://doi.org/10.1111/jar.12450" @default.
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