FRINK Linked Data Fragments server

Matches in SemOpenAlex for { <https://semopenalex.org/work/W2801789868> ?p ?o ?g. }

• W2801789868 endingPage "422" @default.
• W2801789868 startingPage "405" @default.
• W2801789868 abstract "The purpose of this paper is to explore the factors that influence the success of internal communication in Spanish companies, specifically the importance of the channels used, activities conducted through ISM and the role played by the communication professional.,The model employed argues that to obtain success in internal communication, three factors are considered necessary: first, communication professionals must participate in strategic decisions; second, they have to use together social media channel and classical channel to communicate with employees; and finally they must choose which activities they carry out during the use of social media. These elements are developed in the literature review. To research practices of internal digital communications and level of success of internal communication across types of organizations, a quantitative survey between professionals from Spanish companies was conducted.,The results revealed that the hierarchical level, participation in the strategic decision process and dedication of the communication practitioner, alongside with the use of face-to-face and online communication channels, and the perceived importance of communication activities conducted through social media platforms are the key factors that influence the quality of internal communication. However, no significant relationship between the level of success and the use of social media channels was found.,The current study has several limitations that should be noted and addressed in future research. The main limitation lies in the fact that the dependent variable – success in communication – is entirely based on communication professionals’ perceptions. Replication studies can be conducted to cross-validate the results obtained from this study using business outcome metrics to measure the communication effectiveness. A further limitation is related to the sampling procedure. Obtaining a representative sample of communications professionals in Spanish companies poses a number of limitations due to the impossibility of having accurate data on the total population.,The findings of the current study provide important implications for public relations professionals on what (i.e. the content) and how to (i.e. the channels) communicate within an organization. In general, internal communicators should move from historical roles as information producers and distributors to advisory roles in strategic decision making. Additionally, the implementation and use of ISM should be carefully revaluated. Communication practitioners should examine and address the difficulties involved in choosing the correct channels, devoting the necessary time to their adequate management, analyzing employees’ feedback and improving the engagement.,The study shows that internal communication practices in Spanish companies are changing. The model used in this research can be applied in an individual organization to evaluate what factors improve the communication of its employees and carry out additional research in other countries or types of organizations to identity new challenges." @default.
• W2801789868 created "2018-05-17" @default.
• W2801789868 creator A5028069600 @default.
• W2801789868 creator A5045733180 @default.
• W2801789868 creator A5062669106 @default.
• W2801789868 date "2018-08-06" @default.
• W2801789868 modified "2023-09-24" @default.
• W2801789868 title "Determining factors of success in internal communication management in Spanish companies" @default.
• W2801789868 cites W1528215981 @default.
• W2801789868 cites W1600749517 @default.
• W2801789868 cites W1881168925 @default.
• W2801789868 cites W1966639915 @default.
• W2801789868 cites W1967236252 @default.
• W2801789868 cites W1972751140 @default.
• W2801789868 cites W1975784795 @default.
• W2801789868 cites W1977061263 @default.
• W2801789868 cites W1978920800 @default.
• W2801789868 cites W1979242469 @default.
• W2801789868 cites W1996225761 @default.
• W2801789868 cites W1996530133 @default.
• W2801789868 cites W2001420197 @default.
• W2801789868 cites W2003798044 @default.
• W2801789868 cites W2007281861 @default.
• W2801789868 cites W2011850651 @default.
• W2801789868 cites W2013487146 @default.
• W2801789868 cites W2018511826 @default.
• W2801789868 cites W2022669491 @default.
• W2801789868 cites W2024669346 @default.
• W2801789868 cites W2029157017 @default.
• W2801789868 cites W2035862996 @default.
• W2801789868 cites W2042174490 @default.
• W2801789868 cites W2044143795 @default.
• W2801789868 cites W2044329714 @default.
• W2801789868 cites W2049525547 @default.
• W2801789868 cites W2050103899 @default.
• W2801789868 cites W2051025488 @default.
• W2801789868 cites W2055376544 @default.
• W2801789868 cites W2060740787 @default.
• W2801789868 cites W2075006204 @default.
• W2801789868 cites W2077085627 @default.
• W2801789868 cites W2079554872 @default.
• W2801789868 cites W2085029082 @default.
• W2801789868 cites W2088500616 @default.
• W2801789868 cites W2091319301 @default.
• W2801789868 cites W2108752510 @default.
• W2801789868 cites W2111462389 @default.
• W2801789868 cites W2113095637 @default.
• W2801789868 cites W2121431270 @default.
• W2801789868 cites W2125779746 @default.
• W2801789868 cites W2129504251 @default.
• W2801789868 cites W2132687131 @default.
• W2801789868 cites W2162316558 @default.
• W2801789868 cites W2167989764 @default.
• W2801789868 cites W2578082842 @default.
• W2801789868 cites W2620584466 @default.
• W2801789868 cites W2621318576 @default.
• W2801789868 cites W2774679857 @default.
• W2801789868 cites W3141602079 @default.
• W2801789868 doi "https://doi.org/10.1108/ccij-03-2017-0021" @default.
• W2801789868 hasPublicationYear "2018" @default.
• W2801789868 type Work @default.
• W2801789868 sameAs 2801789868 @default.
• W2801789868 citedByCount "8" @default.
• W2801789868 countsByYear W28017898682020 @default.
• W2801789868 countsByYear W28017898682021 @default.
• W2801789868 countsByYear W28017898682022 @default.
• W2801789868 countsByYear W28017898682023 @default.
• W2801789868 crossrefType "journal-article" @default.
• W2801789868 hasAuthorship W2801789868A5028069600 @default.
• W2801789868 hasAuthorship W2801789868A5045733180 @default.
• W2801789868 hasAuthorship W2801789868A5062669106 @default.
• W2801789868 hasConcept C144133560 @default.
• W2801789868 hasConcept C162853370 @default.
• W2801789868 hasConcept C195094911 @default.
• W2801789868 hasConcept C71156930 @default.
• W2801789868 hasConceptScore W2801789868C144133560 @default.
• W2801789868 hasConceptScore W2801789868C162853370 @default.
• W2801789868 hasConceptScore W2801789868C195094911 @default.
• W2801789868 hasConceptScore W2801789868C71156930 @default.
• W2801789868 hasIssue "3" @default.
• W2801789868 hasLocation W28017898681 @default.
• W2801789868 hasOpenAccess W2801789868 @default.
• W2801789868 hasPrimaryLocation W28017898681 @default.
• W2801789868 hasRelatedWork W2027391499 @default.
• W2801789868 hasRelatedWork W2045037611 @default.
• W2801789868 hasRelatedWork W2083348136 @default.
• W2801789868 hasRelatedWork W2091552723 @default.
• W2801789868 hasRelatedWork W2134890106 @default.
• W2801789868 hasRelatedWork W2269307236 @default.
• W2801789868 hasRelatedWork W2347354501 @default.
• W2801789868 hasRelatedWork W2371621063 @default.
• W2801789868 hasRelatedWork W3004784473 @default.
• W2801789868 hasRelatedWork W3097012289 @default.
• W2801789868 hasVolume "23" @default.
• W2801789868 isParatext "false" @default.
• W2801789868 isRetracted "false" @default.
• W2801789868 magId "2801789868" @default.
• W2801789868 workType "article" @default.