Matches in SemOpenAlex for { <https://semopenalex.org/work/W2802174249> ?p ?o ?g. }
Showing items 1 to 98 of
98
with 100 items per page.
- W2802174249 endingPage "60" @default.
- W2802174249 startingPage "60" @default.
- W2802174249 abstract "Client relationship management (CRM) has become a subject matter of interest to both academics and business practitioners. This is because it reflects the need to manage successful and profitable client relationships for organizations. Construction organizations, as well as the construction industry, are vital components of economic development in Nigeria, but many organizations struggle to perform the client relationships expected of them. The use of social media in the present era has given power to the relevant stakeholders to express their perceptions to a very large audience on the social media platforms of construction organizations. The application of social media to marketing is essential to managing client relationships. This research has been carried out to examine the level of awareness and use of social client relationship management (CRM 2.0) in Nigerian contracting and consulting construction organizations. In other words, the purpose of the study is to examine the level of adoption of social media platforms in client relationship management in the construction industry in Nigeria. The study also assessed the barriers to the adoption of the use of social media platforms in client relationship management. Using a questionnaire survey, a purposive quota sampling technique was utilized for the collection of data from contracting and consulting firms. The findings reveal that contracting and consulting firms have little to no awareness of CRM 2.0. This study suggests that Nigerian construction organizations are still hesitant to implement social media in a business environment and fully adopt CRM 2.0 in the construction industry." @default.
- W2802174249 created "2018-05-17" @default.
- W2802174249 creator A5023696465 @default.
- W2802174249 creator A5040976359 @default.
- W2802174249 creator A5078782445 @default.
- W2802174249 creator A5080576520 @default.
- W2802174249 date "2018-04-17" @default.
- W2802174249 modified "2023-10-16" @default.
- W2802174249 title "Presence of Social Client Relationship Management within the Nigerian Construction Industry" @default.
- W2802174249 cites W1759698056 @default.
- W2802174249 cites W1905095411 @default.
- W2802174249 cites W2000354869 @default.
- W2802174249 cites W2023002330 @default.
- W2802174249 cites W2026048442 @default.
- W2802174249 cites W2054877158 @default.
- W2802174249 cites W2059304830 @default.
- W2802174249 cites W2062929362 @default.
- W2802174249 cites W2067176965 @default.
- W2802174249 cites W2076561935 @default.
- W2802174249 cites W2087516308 @default.
- W2802174249 cites W2104719746 @default.
- W2802174249 cites W2116773851 @default.
- W2802174249 cites W2120488624 @default.
- W2802174249 cites W2120586626 @default.
- W2802174249 cites W2121001699 @default.
- W2802174249 cites W2121542476 @default.
- W2802174249 cites W2159109248 @default.
- W2802174249 cites W2342317462 @default.
- W2802174249 cites W2343996969 @default.
- W2802174249 cites W2527017357 @default.
- W2802174249 cites W2600650764 @default.
- W2802174249 cites W2774093370 @default.
- W2802174249 cites W2782020183 @default.
- W2802174249 cites W2791230298 @default.
- W2802174249 cites W55941597 @default.
- W2802174249 doi "https://doi.org/10.3390/buildings8040060" @default.
- W2802174249 hasPublicationYear "2018" @default.
- W2802174249 type Work @default.
- W2802174249 sameAs 2802174249 @default.
- W2802174249 citedByCount "13" @default.
- W2802174249 countsByYear W28021742492018 @default.
- W2802174249 countsByYear W28021742492020 @default.
- W2802174249 countsByYear W28021742492021 @default.
- W2802174249 countsByYear W28021742492022 @default.
- W2802174249 countsByYear W28021742492023 @default.
- W2802174249 crossrefType "journal-article" @default.
- W2802174249 hasAuthorship W2802174249A5023696465 @default.
- W2802174249 hasAuthorship W2802174249A5040976359 @default.
- W2802174249 hasAuthorship W2802174249A5078782445 @default.
- W2802174249 hasAuthorship W2802174249A5080576520 @default.
- W2802174249 hasBestOaLocation W28021742491 @default.
- W2802174249 hasConcept C100363876 @default.
- W2802174249 hasConcept C144024400 @default.
- W2802174249 hasConcept C144133560 @default.
- W2802174249 hasConcept C149923435 @default.
- W2802174249 hasConcept C162853370 @default.
- W2802174249 hasConcept C17744445 @default.
- W2802174249 hasConcept C199539241 @default.
- W2802174249 hasConcept C2908647359 @default.
- W2802174249 hasConcept C39549134 @default.
- W2802174249 hasConcept C41008148 @default.
- W2802174249 hasConcept C518677369 @default.
- W2802174249 hasConcept C56739046 @default.
- W2802174249 hasConcept C98825075 @default.
- W2802174249 hasConceptScore W2802174249C100363876 @default.
- W2802174249 hasConceptScore W2802174249C144024400 @default.
- W2802174249 hasConceptScore W2802174249C144133560 @default.
- W2802174249 hasConceptScore W2802174249C149923435 @default.
- W2802174249 hasConceptScore W2802174249C162853370 @default.
- W2802174249 hasConceptScore W2802174249C17744445 @default.
- W2802174249 hasConceptScore W2802174249C199539241 @default.
- W2802174249 hasConceptScore W2802174249C2908647359 @default.
- W2802174249 hasConceptScore W2802174249C39549134 @default.
- W2802174249 hasConceptScore W2802174249C41008148 @default.
- W2802174249 hasConceptScore W2802174249C518677369 @default.
- W2802174249 hasConceptScore W2802174249C56739046 @default.
- W2802174249 hasConceptScore W2802174249C98825075 @default.
- W2802174249 hasIssue "4" @default.
- W2802174249 hasLocation W28021742491 @default.
- W2802174249 hasOpenAccess W2802174249 @default.
- W2802174249 hasPrimaryLocation W28021742491 @default.
- W2802174249 hasRelatedWork W1991041124 @default.
- W2802174249 hasRelatedWork W2026331882 @default.
- W2802174249 hasRelatedWork W2046705569 @default.
- W2802174249 hasRelatedWork W2348370275 @default.
- W2802174249 hasRelatedWork W2567460825 @default.
- W2802174249 hasRelatedWork W2748952813 @default.
- W2802174249 hasRelatedWork W293062075 @default.
- W2802174249 hasRelatedWork W3173757035 @default.
- W2802174249 hasRelatedWork W4285495014 @default.
- W2802174249 hasRelatedWork W2157610880 @default.
- W2802174249 hasVolume "8" @default.
- W2802174249 isParatext "false" @default.
- W2802174249 isRetracted "false" @default.
- W2802174249 magId "2802174249" @default.
- W2802174249 workType "article" @default.