Matches in SemOpenAlex for { <https://semopenalex.org/work/W2802426987> ?p ?o ?g. }
Showing items 1 to 79 of
79
with 100 items per page.
- W2802426987 abstract "Companies’ ability to collect, analyse, and use consumer data to gain insights into consumer preferences and behavior is pivotal in today’s marketing landscape and will become even more important as more elements of human life become digitalized. Concerns about consumer privacy may increasingly become an obstacle to obtaining the consumer data required to get the in-depth knowledge about consumers’ characteristics, preferences, and behavior that is needed to establish and maintain profitable customer relationships and gain a competitive advantage. The first aim of this dissertation is to study how consumers integrate privacy considerations into their decision-making processes with regard to sharing their data with companies. The second aim is to study how companies’ activities with regard to company-consumer interactions throughout the customer journey affect consumers’ data sharing. The results of four empirical (series of) studies are presented. The first empirical study focuses on understanding how consumers incorporate privacy concerns in their evaluations of companies in the specific setting of online customer service encounters, drawing on privacy regulation theory and using privacy calculus theory as underlying framework. The next chapter zooms in further on privacy calculus theory and presents a novel theoretical perspective on the flexibility of privacy preferences and data sharing tendencies using construal level theory. The third study looks at the effects of corporate transparency on consumers’ data sharing behavior. The final empirical chapter looks beyond ‘overcoming privacy concerns’ as a means of persuading consumers to share data, by investigating how branded content can stimulate consumer engagement behaviors in different stages of the customer experience." @default.
- W2802426987 created "2018-05-17" @default.
- W2802426987 creator A5074640680 @default.
- W2802426987 date "2018-01-01" @default.
- W2802426987 modified "2023-09-26" @default.
- W2802426987 title "Consumers and their data: When and why they share it" @default.
- W2802426987 hasPublicationYear "2018" @default.
- W2802426987 type Work @default.
- W2802426987 sameAs 2802426987 @default.
- W2802426987 citedByCount "0" @default.
- W2802426987 crossrefType "journal-article" @default.
- W2802426987 hasAuthorship W2802426987A5074640680 @default.
- W2802426987 hasConcept C108827166 @default.
- W2802426987 hasConcept C111472728 @default.
- W2802426987 hasConcept C120936955 @default.
- W2802426987 hasConcept C123201435 @default.
- W2802426987 hasConcept C138885662 @default.
- W2802426987 hasConcept C142724271 @default.
- W2802426987 hasConcept C144133560 @default.
- W2802426987 hasConcept C162324750 @default.
- W2802426987 hasConcept C162853370 @default.
- W2802426987 hasConcept C187736073 @default.
- W2802426987 hasConcept C204787440 @default.
- W2802426987 hasConcept C23213687 @default.
- W2802426987 hasConcept C2778656907 @default.
- W2802426987 hasConcept C2779965156 @default.
- W2802426987 hasConcept C2780233690 @default.
- W2802426987 hasConcept C2780598303 @default.
- W2802426987 hasConcept C38652104 @default.
- W2802426987 hasConcept C41008148 @default.
- W2802426987 hasConcept C58546491 @default.
- W2802426987 hasConcept C71924100 @default.
- W2802426987 hasConceptScore W2802426987C108827166 @default.
- W2802426987 hasConceptScore W2802426987C111472728 @default.
- W2802426987 hasConceptScore W2802426987C120936955 @default.
- W2802426987 hasConceptScore W2802426987C123201435 @default.
- W2802426987 hasConceptScore W2802426987C138885662 @default.
- W2802426987 hasConceptScore W2802426987C142724271 @default.
- W2802426987 hasConceptScore W2802426987C144133560 @default.
- W2802426987 hasConceptScore W2802426987C162324750 @default.
- W2802426987 hasConceptScore W2802426987C162853370 @default.
- W2802426987 hasConceptScore W2802426987C187736073 @default.
- W2802426987 hasConceptScore W2802426987C204787440 @default.
- W2802426987 hasConceptScore W2802426987C23213687 @default.
- W2802426987 hasConceptScore W2802426987C2778656907 @default.
- W2802426987 hasConceptScore W2802426987C2779965156 @default.
- W2802426987 hasConceptScore W2802426987C2780233690 @default.
- W2802426987 hasConceptScore W2802426987C2780598303 @default.
- W2802426987 hasConceptScore W2802426987C38652104 @default.
- W2802426987 hasConceptScore W2802426987C41008148 @default.
- W2802426987 hasConceptScore W2802426987C58546491 @default.
- W2802426987 hasConceptScore W2802426987C71924100 @default.
- W2802426987 hasLocation W28024269871 @default.
- W2802426987 hasOpenAccess W2802426987 @default.
- W2802426987 hasPrimaryLocation W28024269871 @default.
- W2802426987 hasRelatedWork W1501722180 @default.
- W2802426987 hasRelatedWork W1565531034 @default.
- W2802426987 hasRelatedWork W2002066747 @default.
- W2802426987 hasRelatedWork W2005349237 @default.
- W2802426987 hasRelatedWork W2080381482 @default.
- W2802426987 hasRelatedWork W2376256732 @default.
- W2802426987 hasRelatedWork W2426726996 @default.
- W2802426987 hasRelatedWork W2527806060 @default.
- W2802426987 hasRelatedWork W2889372710 @default.
- W2802426987 hasRelatedWork W2980242740 @default.
- W2802426987 hasRelatedWork W2991362961 @default.
- W2802426987 hasRelatedWork W3027625801 @default.
- W2802426987 hasRelatedWork W3043781334 @default.
- W2802426987 hasRelatedWork W3121865108 @default.
- W2802426987 hasRelatedWork W3122199688 @default.
- W2802426987 hasRelatedWork W3124994188 @default.
- W2802426987 hasRelatedWork W3126823123 @default.
- W2802426987 hasRelatedWork W3206012006 @default.
- W2802426987 hasRelatedWork W839957874 @default.
- W2802426987 hasRelatedWork W3095219493 @default.
- W2802426987 isParatext "false" @default.
- W2802426987 isRetracted "false" @default.
- W2802426987 magId "2802426987" @default.
- W2802426987 workType "article" @default.