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- W2803931575 abstract "Annual surveys were the conventional way for evaluating customer satisfaction and for taking customer feedback, but the enhancement in technology allowed organization now a days to categorize their customers in spreadsheets and excel list. The ultimate purpose of CRM, like any organizational initiative, is to increase profit. CRM not only improves the service to customers though; a good CRM capability will also reduce costs, wastage, and complaints. By comparison with the results of previous years, this information comes in attention that traditional CRM were limited till a specific extend. This means that these traditional techniques were both domain specific and un-customizable. The aim of this research is to evaluate CRM into a dynamic CRM which will be altered according to the needs of the customers. This research illustrates the use of AngularJS to improve performance and for a great user experience." @default.
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- W2803931575 date "2018-01-01" @default.
- W2803931575 modified "2023-09-27" @default.
- W2803931575 title "A review on CUSTOMER RELATIONSHIP MANAGEMENT using AngularJS" @default.
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