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- W2809752211 abstract "This article proposes a theoretical model to understanding how and why customer participation can promote project performance. The research model was empirically examined by collecting data from 245 software development projects. The research found that knowledge integration mediates the positive relationship between customer participation and project performance. Additionally, project complexity strengthens the main effect of customer participation and an indirect effect of knowledge integration was found. Theoretical and managerial implications for project management and research limitations are also discussed." @default.
- W2809752211 created "2018-07-10" @default.
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- W2809752211 date "2017-08-01" @default.
- W2809752211 modified "2023-09-26" @default.
- W2809752211 title "Customer Participation and Project Performance: A Moderated-Mediation Examination" @default.
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- W2809752211 doi "https://doi.org/10.1177/875697281704800402" @default.
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