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- W2811389243 abstract "The intention of the standards, guidelines and legislation discussed here, along with other initiatives mentioned, is to ensure accessibility for all is built into self-service technologies from the outset. This paper presents developments in relevant standards, guidelines and legislation since 2013. In reporting on this work, the intention to give an idea of its scope, but also to place these standards, guidelines and legislation within a critical framing that reviews both the material and its impact on efforts to make SSTs accessible to all users." @default.
- W2811389243 created "2018-07-10" @default.
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- W2811389243 date "2018-01-01" @default.
- W2811389243 modified "2023-09-23" @default.
- W2811389243 title "Standards, Guidelines and Legislation Related to Self-service Technologies: Developments Since 2013" @default.
- W2811389243 cites W108517090 @default.
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- W2811389243 doi "https://doi.org/10.1007/978-3-319-94277-3_47" @default.
- W2811389243 hasPublicationYear "2018" @default.
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