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- W2836421918 abstract "The nature of service delivery enterprises is explored in the context of transforming such enterprises to achieve substantially improved effectiveness and efficiency in delivering service outcomes. The impacts of the architectures of service enterprises are considered in terms of multilevel enterprise models. A methodology for developing such models is presented. Computational versions of such models are discussed. Five case studies are summarized that illustrate the application of this conceptual platform to several aspects of health and healthcare." @default.
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- W2836421918 date "2018-01-01" @default.
- W2836421918 modified "2023-09-23" @default.
- W2836421918 title "A Conceptual Platform for Understanding and Managing Complex Service Enterprises: Case Studies in the Transformation of Healthcare Delivery" @default.
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- W2836421918 doi "https://doi.org/10.1007/978-981-10-8956-5_6" @default.
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