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- W2883445071 abstract "The activity automation process of a modern enterprise becomes as an everyday phenomenon in the age of information technology, but it relevance does not diminish. The availability of specialized programs (access monitoring and control systems – AMC ; customer relationship management systems – CRM ) and enterprise management systems in general (as an example SAP , 1C , Bo ss , etc.) actualizes the problem of their integration into a whole entity taking into account the specifics activity of an automated enterprise (company). In the nearest future, the openness of AMC -system and CRM to integration will become the standard, there will be the growth of supported management systems range and of automation level and interaction depth. There was conducted a study of well-known CRM -systems for the possibility of integration with the AMC-system for implementation of the project of activity automation (for example, LLC Parallax ). The advantages, disadvantages and peculiarities of these systems are revealed. In this study we have described the possibilities of the analytical CRM -system “Bitrix24 ” and its analogs, allowing to reveal the improvement trend. The project of implementation of CRM -system “Bitrix24” into LLC “Parallax” has been developed, taking into consideration integration with the existing corporate integrated security system (video observation system and AMC -system)." @default.
- W2883445071 created "2018-08-03" @default.
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- W2883445071 date "2018-07-08" @default.
- W2883445071 modified "2023-09-26" @default.
- W2883445071 title "AUTOMATION OF ENTERPRISE'S ACTIVITY PROCESSES (USING AS AN EXAMPLE LLC “PARALLAX”)" @default.
- W2883445071 doi "https://doi.org/10.4314/jfas.v10i4s.270" @default.
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