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- W2886224871 abstract "Purpose The purpose of this paper is to introduce the concept of constructive intercultural contact. This concept refers to intercultural contact in which majority as well as minority participants are intercultural effective, i.e. can perceive themselves as comfortable and successful. Design/methodology/approach This study is based on exploration and review of intergroup, contact, acculturation and organization literature. Findings Five input elements of constructive intercultural contact are distinguished: responsibility, deliberate choice to postpone judgment, acknowledging the relative relevance of cultural differences, perspective taking and respect. What participants have to do to make constructive intercultural contact in organizations not only possible between colleagues, but also in hierarchical relationships is elaborated by reflection on the interrelation between majority/minority and manager/employee positions in constructive intercultural contact. Originality/value This paper contributes to diversity management literature by introducing a new concept which, focusing on the interaction level, explains how participants can make intercultural contact into a comfortable and successful experience for both. Other contributions are the differentiation between majority and minority actors and the elaboration of the complexity of intercultural employee/manager contacts." @default.
- W2886224871 created "2018-08-22" @default.
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- W2886224871 date "2018-09-18" @default.
- W2886224871 modified "2023-09-26" @default.
- W2886224871 title "Constructive intercultural contact: yes we can. Introduction of a new concept" @default.
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- W2886224871 doi "https://doi.org/10.1108/edi-05-2016-0042" @default.
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