FRINK Linked Data Fragments server

Matches in SemOpenAlex for { <https://semopenalex.org/work/W2891599114> ?p ?o ?g. }

• W2891599114 abstract "The provision of high quality services is crucial to achieve the Millennium Development Goals. Hospitals, similar to other service providers, also have to enhance their health care services quality in order to retain their existing patients and attract new ones, since it is major concern for the patients when seeking health care services. In order to assess the service quality of the hospitals, this research tried to evaluate hospital selection by utilizing six criteria along with their sub-criteria. Those criteria are professionalism, empathy, responsiveness, reliability, assurance, and tangible. The analytic hierarchy process (AHP) and technique for others reference by similarity to ideal solution (TOPSIS) were combined to accomplish the objective of this study. First, the AHP was used to determine the weights of the criteria and their sub-criteria. The weights that have been identified were then employed to select the best alternative using the TOPSIS. A case study to exhibit the applicability of the methods was conducted to evaluate three hospitals in Semarang, Indonesia; they are called Hospital A, Hospital B, and Hospital C. Data were collected and compiled from four doctors who are specialized in four different areas, i.e., general surgeon, urology, endocrine internist, and pediatric surgeon. The AHP result showed that responsiveness was labelled as the most important criterion with weight of 0.281. Hospital A were regarded as the most preferable one based on TOPSIS calculation. The finding of this study might offer the director of the hospital with valuable insight into the criteria that reflect customer's assessment in hospital selection." @default.
• W2891599114 created "2018-09-27" @default.
• W2891599114 creator A5017117402 @default.
• W2891599114 creator A5038270930 @default.
• W2891599114 creator A5065687760 @default.
• W2891599114 creator A5066669673 @default.
• W2891599114 creator A5083279824 @default.
• W2891599114 creator A5086720213 @default.
• W2891599114 creator A5091223423 @default.
• W2891599114 date "2018-06-08" @default.
• W2891599114 modified "2023-09-26" @default.
• W2891599114 title "Evaluating Hospital Service Quality" @default.
• W2891599114 cites W1969277419 @default.
• W2891599114 cites W1971988122 @default.
• W2891599114 cites W1983182219 @default.
• W2891599114 cites W2009788305 @default.
• W2891599114 cites W2010149338 @default.
• W2891599114 cites W2018193293 @default.
• W2891599114 cites W2028809046 @default.
• W2891599114 cites W2035082729 @default.
• W2891599114 cites W2042872551 @default.
• W2891599114 cites W2043407600 @default.
• W2891599114 cites W2048296404 @default.
• W2891599114 cites W2066704625 @default.
• W2891599114 cites W2076724627 @default.
• W2891599114 cites W2081466980 @default.
• W2891599114 cites W2093382117 @default.
• W2891599114 cites W2095002780 @default.
• W2891599114 cites W2345734787 @default.
• W2891599114 cites W2506768821 @default.
• W2891599114 cites W3124231823 @default.
• W2891599114 cites W4240969601 @default.
• W2891599114 doi "https://doi.org/10.1145/3239438.3239448" @default.
• W2891599114 hasPublicationYear "2018" @default.
• W2891599114 type Work @default.
• W2891599114 sameAs 2891599114 @default.
• W2891599114 citedByCount "5" @default.
• W2891599114 countsByYear W28915991142020 @default.
• W2891599114 countsByYear W28915991142021 @default.
• W2891599114 countsByYear W28915991142023 @default.
• W2891599114 crossrefType "proceedings-article" @default.
• W2891599114 hasAuthorship W2891599114A5017117402 @default.
• W2891599114 hasAuthorship W2891599114A5038270930 @default.
• W2891599114 hasAuthorship W2891599114A5065687760 @default.
• W2891599114 hasAuthorship W2891599114A5066669673 @default.
• W2891599114 hasAuthorship W2891599114A5083279824 @default.
• W2891599114 hasAuthorship W2891599114A5086720213 @default.
• W2891599114 hasAuthorship W2891599114A5091223423 @default.
• W2891599114 hasConcept C106436119 @default.
• W2891599114 hasConcept C11105738 @default.
• W2891599114 hasConcept C111472728 @default.
• W2891599114 hasConcept C121332964 @default.
• W2891599114 hasConcept C127413603 @default.
• W2891599114 hasConcept C138885662 @default.
• W2891599114 hasConcept C140781008 @default.
• W2891599114 hasConcept C144133560 @default.
• W2891599114 hasConcept C160735492 @default.
• W2891599114 hasConcept C162324750 @default.
• W2891599114 hasConcept C162853370 @default.
• W2891599114 hasConcept C163258240 @default.
• W2891599114 hasConcept C21547014 @default.
• W2891599114 hasConcept C2779530757 @default.
• W2891599114 hasConcept C2780378061 @default.
• W2891599114 hasConcept C41008148 @default.
• W2891599114 hasConcept C42475967 @default.
• W2891599114 hasConcept C43214815 @default.
• W2891599114 hasConcept C50522688 @default.
• W2891599114 hasConcept C51566761 @default.
• W2891599114 hasConcept C62520636 @default.
• W2891599114 hasConcept C71924100 @default.
• W2891599114 hasConcept C87345402 @default.
• W2891599114 hasConceptScore W2891599114C106436119 @default.
• W2891599114 hasConceptScore W2891599114C11105738 @default.
• W2891599114 hasConceptScore W2891599114C111472728 @default.
• W2891599114 hasConceptScore W2891599114C121332964 @default.
• W2891599114 hasConceptScore W2891599114C127413603 @default.
• W2891599114 hasConceptScore W2891599114C138885662 @default.
• W2891599114 hasConceptScore W2891599114C140781008 @default.
• W2891599114 hasConceptScore W2891599114C144133560 @default.
• W2891599114 hasConceptScore W2891599114C160735492 @default.
• W2891599114 hasConceptScore W2891599114C162324750 @default.
• W2891599114 hasConceptScore W2891599114C162853370 @default.
• W2891599114 hasConceptScore W2891599114C163258240 @default.
• W2891599114 hasConceptScore W2891599114C21547014 @default.
• W2891599114 hasConceptScore W2891599114C2779530757 @default.
• W2891599114 hasConceptScore W2891599114C2780378061 @default.
• W2891599114 hasConceptScore W2891599114C41008148 @default.
• W2891599114 hasConceptScore W2891599114C42475967 @default.
• W2891599114 hasConceptScore W2891599114C43214815 @default.
• W2891599114 hasConceptScore W2891599114C50522688 @default.
• W2891599114 hasConceptScore W2891599114C51566761 @default.
• W2891599114 hasConceptScore W2891599114C62520636 @default.
• W2891599114 hasConceptScore W2891599114C71924100 @default.
• W2891599114 hasConceptScore W2891599114C87345402 @default.
• W2891599114 hasLocation W28915991141 @default.
• W2891599114 hasOpenAccess W2891599114 @default.
• W2891599114 hasPrimaryLocation W28915991141 @default.
• W2891599114 hasRelatedWork W2462459838 @default.
• W2891599114 hasRelatedWork W2790901792 @default.
• W2891599114 hasRelatedWork W2899084033 @default.

• next